Chief Information Officer Resume Sample

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Position where highly effective technology management experience will add to profitability.



  • Strong background in IT management combines experience as CIO and VP, Information Technology, with ability to develop and deploy IT plans that achieve strategic business goals.
  • Built global infrastructure that enabled revenue growth from $200 million to over $900 million while only doubling headcount as CIO and VP at Max Development (1997-present).
  • Wrote business plan that led to explosive growth and profitable corporate sale as Director of Technical Services at Reliant Integration Services (1995-1997).
  • Expert in change management. Designed infrastructure in less than 90 days to integrate offices in UK, France and Germany, for first-year revenue of $110 million (1999).
  • Experienced building, leading and motivating teams of up to 125 productive employees.



Chief Information Officer: Max Development, Inc., San Francisco, CA


Set information management strategy and direction for rapidly growing international construction company, with $900 million in 2000 revenue. Direct four departments.

  • Manage systems development, deployment and operations. Define and implement all infrastructure. Manage all internal and outsourced projects within approved budgets.
  • Successfully deployed IT infrastructure to enable expansion into Europe, rapidly becoming region’s fifth-largest firm in specialty contracting niche (world’s largest since 1998).
  • Led team in defining business process and selection of ERP solution (SAP and Oracle). Led selection and setup of enterprise IDMS (integrated document management system).
  • Defined e-commerce vision for online bidding and purchasing. Partnered with GAP and other industry leaders to secure 10% in estimated annual savings via group purchasing leverage.
  • Developed and deployed intranet and Internet sites. Enabled access to critical job-site data (reducing travel for project managers) and intake of 30,000 job candidates (slashing HR costs).

VP, Information Technology: Max Development, Inc., San Francisco, CA


Designed and deployed global network infrastructure and five-year plan for IT.

  • Saved 20% (more than $400,000) in annual long distance and frame relay services by negotiating international contract with MCI.
  • Developed solution using Lotus Notes to deliver and track 25,000+ contracts annually.
  • Designed and delivered business applications for offices in Chicago, New York and Paris.

Director, Information Services: Max Development, Inc., San Francisco, CA


Led design and architecture of national network infrastructure. Worked with CEO to create long-term IT vision that resulted in tremendous time/cost savings and competitive edge.

  • Involved design, installation and administration of LAN/WAN systems using NT, Novell, UNIX, Cisco and TCP/IP. Also developed Y2K plan (completed within 12 months).
  • Lowered cost of ownership more than 25% by standardizing desktops and laptops.

Director, Technical Services: Delta Integration Services, Los Angeles, CA


Managed five departments providing installation, configuration, on-site technical support, network management and design services for this IT consulting start-up. Reported to CEO.

  • Wrote business plan that included budget, business development and training programs. Played key role in growing revenues from scratch to $22.5 million in first year.
  • Built infrastructure to support clients with Clarify CRM and other systems.
  • Directed support of Fortune 1000 clients, including Sony, Roche Pharmaceuticals and Tandem Computers, as well as such public clients as City of Milpitas.
  • Directly recruited over 100 employees, including 60 system engineers, saving approximately $1.5 million in recruiting fees.
  • Designed and set up centralized call center for customer support and dispatch of service calls.

Regional Director, Technical Service: CompUSA, San Francisco, CA


Managed all technical services in seven-state region, with $300-million P&L responsibility.

  • Developed Northwest Region’s technical service operations. Responsible for budgeting and staffing for 10 service facilities. Supervised and trained technical management staff.
  • Directed repair, network architecture and installations for Fortune 1000 clients. Produced highest profit margins of any region.
  • Promoted from position as General Manager (1994). Directed retail, operations, technical and direct corporate sales for $30-million superstore, with up to 125 staff.
  • Beat sales projection by 24% and increased gross margin by 3%.
  • Promoted from position as Technical Service Manager (1993-1994). Oversaw P&L for service facility, as well as training and management of 10 technicians.

Prior experience as Technical Manager for United States Army, various locations worldwide (1982-1993). Promoted six times for outstanding efforts; served tour during Gulf War.

  • Supervised 29 personnel in prototype facility. Developed and designed production inventory management database. Managed maintenance of standalone and networked equipment.
  • Developed maintenance database, later implemented worldwide.
  • Twice awarded as “Soldier of the Quarter.”


  • English and Mathematics course work: University of Alabama; William and Mary (four years). Completed 80% of BS degree requirements while working full-time in US Navy.
  • Electronics course work: basic, intermediate and advanced electronic schools, US Army (three years, including 40 hours per week of 26-week advanced program).


  • Mega Group Information Technology Executive Program (1998-present).
  • National Finance Management Association (1997-present).
  • Society for Technology Management - STM (1998-present).

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