Computer Support Analyst Resume Sample

The combined resume format combines the elements of the reverse chronological resume and functional resume types. This increasingly popular resume format is the most flexible, allowing you to highlight those sections of your resume that are most relevant to your career objective. Check the combined resume advantages & disadvantages.

In addition, you may search resume samples by industry or by career situation and enhance your resume with keywords by industry.

THE COMPUTER SUPPORT ANALYST RESUME SAMPLE PROVIDES STYLISTIC IDEAS THAT YOU MAY USE IN YOUR RESUME

FirstName LastName
Street Address
City, ST ZipCode, Country
Phone #
Email Address

 

OBJECTIVE
A position in Technical Support utilizing troubleshooting and problem resolution skills to provide assistance to computer users.
 
TECHNICAL SKILLS
DBS Management: MS Access, Approach, Siebel Ebiz 2000
System Analysis: MS Project, Architect
Client/Server Applications: Power Builder 5.0
Operating Systems: Windows 98, Windows 2000, and Windows NT 4.0
Hardware Systems: Unix, IBM (PC and Laptops), and Compaq Laptops
Software Applications: Word, Excel, Outlook, Power Point, Access, Real Player, Media Player, Internet Explorer, and Desktop Imager
Programming Languages: C, Visual Basic 5.0, and HTML
 
RELATIVE WORK EXPERIENCE
Bradford Systems, Inc, Jersey City, NJ
2001 - Present
APPLICATION SUPPORT ANALYST/HELP DESK
• Administered and supervised Internet-based courses and assigned over 1500 employees for training.
• Resolved Microsoft desktop applications (Word, Excel, Power Point and Outlook) issues under level 2 support for over 750 users.
• Configured and resolved functionality problems with Real Player and Windows Media Player 4.0.
• Activated and deactivated employee, customer, and company affiliate profiles.
• Merged and assigned Internet database profiles for internal employees.
• Addressed 20-25 Internet based issues of internal employees through email on a daily basis.
• Resolved HTML scripting issues regarding Windows Explorer 5.0.
• Assisted employees in setting database profiles on Siebel Ebiz 2000.
• Interacted with other departments in creating procedural methods to solved technical issues.
• Re-imaged laptops and maintained Compaq hardware infrastructures.
• Used Desktop Imager to restore Microsoft desktop applications on IBM laptops.
• Restored mainframe connectivity on IBM laptops.
• Replaced defective NIC cards, modems, peripherals on Compaq laptops.
• Diagnosed network connection problems on Windows NT 4.0 platform and gained substantial understanding of Windows 2000.
 
Ferndale Bank, Hoboken, NJ
1999 - 2001
DESKTOP SUPPORT ANALYST
• Designed an IBM Approach database to store customer information.
• Developed Graphical User Interface for database to provide user friendliness.
• Addressed all functional and technical issues regarding the database.
• Trained 10-15 employees the database usage and functionality.
• Diagnosed and resolved functionality issues regarding MS Word, Excel, PowerPoint, Outlook and Access.
• Diagnosed and resolved Windows 95 and 98 operating systems issues.
• Provided hands-on technical help to 10-15 internal employees.
 
Ferndale Bank, Cranford, NJ
1997 - 1999
ACCOUNT ASSISTANT
• Conducted inbound and outbound calls to customers.
• Researched customer banking data for proforma analysis.
• Helped complete financial documents for customer mortgage acquisitions.
• Promoted to Desktop Support Analyst.
 
EDUCATION
Kean University, Union, NJ
2001
Bachelor of Science, Business Management
 
DeVry Technical Institute, North Brunswick, NJ
1999
Associate, Computer Information Systems

Use the Country Job Search or Job Search in Country job search engines!

Remember that your CV/resume must be targeted, scannable and generate hits. If you have a difficulty with your CV writing or resume writing instead of staring at a blank piece of paper, use CV samplesCV templates, resume samples and resume templates or:

Most recruiters expect to receive a cover letter together with your resume or CV.
So, prepare a cover letter convincing the reader why you are the best candidate for the interview.
If you have a difficulty with your cover letter writing use one of these:

Other Computer Support Analyst Resume Sample Info

If your cover letter and resume are ready, you may email your Computer Support Analyst resume through international job search to job recruiters worldwide.

To be successful in your country job search and getting jobs you want, you need prepare cover letter and CV or resume which you must email instantly to the prospective employers selected during a job search.

When you receive an invitation to the interview, you may apply for the visa and work permit. Then prepare yourself for job interview and take a look at typical job interview questions, job interview tips and other job search skills.

Check the job interview do & don't and other job search skills pages. Find out why people are not hired for available jobs.

Follow up the job interview with a thank you letter. Employers regard this as an indication of your final interest in the position.

In addition, on job search, visas, work permit, cover letter, CV & resume, job interview and dress codes pages, you can find tips for many different countries.

Good luck with the Computer Support Analyst resume sample.