Economic Development Manager Resume Sample

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ECONOMIC DEVELOPMENT MANAGER • EXECUTIVE OFFICER – INDUSTRY ASSOCIATION
STRATEGIC PLANNING • PROJECT MANAGEMENT • CHANGE MANAGEMENT • FACILITATION
 
Seasoned economic manager, business advisor, and change agent. Acknowledged for pioneering efforts in strategically positioning business for growth by securing government funding, developing strong policy, and analyzing existing markets. Expert facilitator, people manager, and communicator. Personal center of influence boasts network of accomplished leaders and innovators across diverse business cultures.
 
Professional strengths include:
• Strategic Economic Development
• Project Management
• Human Resources Management
• Policy Development
• Budget Administration
• Service Delivery Optimization
• Business Network
• Project Fundraising
• Resource Allocations
• Marketing
• Staff Training/Development
• Operations Management
• Business Development
• Feasibility Analyses
• Corporate Planning
• Change Management
• Business Process Re-engineering

Technology: Microsoft Office 2000, Windows XP Pro, Internet, email (MS Exchange).

EDUCATION & TRAINING

Graduate Certificate in Management
Graduate School of Business, University of Victoria
(anticipated 2004)

Professional Certificate in Management
Graduate School of Management, University of Victoria (2001)

Bachelor of Economics (deferred)
Flounders University of South Seas, School of Social Sciences

Training: Hundreds of hours devoted to professional development via in-house training, conferences, and workshops

 
VICTORIA CITY COUNCIL 1996–Present
Team Leader Economic Development 2001–Present
Economic Development Coordinator 1996–2001
   
DEPARTMENT OF EMPLOYMENT, EDUCATION & TRAINING 1992–1996
Account Manager, Employer Servicing Unit/Flame Region 1996
Employment Development Officer/Executive Officer
South Central Regional Consultative Group Inc.
1995–1996
Regional Trainer, Flame Region 1995
Manager, Flame Industry Service Center 1994–1995
Assistant Manager, Future Job Center 1994
Account Manager,Flame Region 1993–1994
Manager/Assistant Manager, Future Job Center, Youth Special Service Center, Flame Industry Service Center 1992–1993
Provincial Training Manager 1992
 
SOUTH SEAS MANAGEMENT DEVELOPMENT 1990–1992
Manager
 
CANADIAN TAXATION OFFICE 1989–1992
Training Officer
 
CITY OF NOVA 1987–1988
Economic/Employment Development Officer
 
LABOR ECONOMICS BRANCH 1984–1989
Project Officer
 
EXPERIENCE CHRONICLE
 
VICTORIA CITY COUNCIL 1996–Present
Team Leader Economic Development 2001–Present
 A corporate restructure transitioned staff to limited short-term contracts, prompting a swift decline in morale, and the need for greater internal structure, formalized procedures, and streamlined operations.  
  • Restored optimism by devising a team management plan designed to re-establish individual and team goals. Scrutinized and amended position descriptions, resurrected regular one-on-one and team meetings, and spearheaded monthly “issues” meetings where conflicts and problems could be aired and resolved.
  • Integrated risk management protocols into the business planning process so that decision-making was well-conceived and analyzed—a strategy that counteracted the significant human resource shortage.
  • Elevated the profile of transparent communications by reinforcing the importance of cooperation throughout all business units.
  • Won Council acceptance for set of revised guidelines underscoring the Local Area Development Program.
  • Secured external funding for the Access for Youth employment initiative that surpassed participation and job placement targets by up to 150%.
  • Produced retail summit and retail action plan winning Council endorsement, and developed submissions to the State Government review of the Department of Business Manufacturing and Trade to provide services to small business in the City.
Economic Development Coordinator 1996–2001
  • Headed task force in collaboration with a business consultant to formulate Council’s economic development strategy. Built a successful case, winning significant budget commitments from Council.
  • Managed joint state/Council “City Center Vital Fund”—an initiative designed to offer cash grants to encourage businesses to settle in the city. Established model for assessing applications used by a panel of representatives from private and public sectors, and local/state government. Results were impressive with increases in employment estimated at 90% from 50 businesses approved for assistance.
  • Launched a series of improvements to the existing Local Area Development program. Introduced an economic focus, established an application process for awarding grants, and developed a contractual agreement to govern grants awarded.
  • Collaboratively assessed the potential for establishing an export incubator.
  • Developed and established the Victoria City Business “business incubator.”
  • Prepared the International Relations Policy for Council.
  • Collaborated with business organizations to develop an education industry cluster.
DEPARTMENT OF EMPLOYMENT, EDUCATION & TRAINING 1992–1996
Account Manager, Employer Servicing Unit/Flame Region 1996
Brought role of account manager to fruition stemming from needs assessment study in 1993/94 that determined the viability of servicing active players in the local labor market; provided a single point of contact for business advice and freed the flow of information offering opportunities to match business needs with a range of available government services and program initiatives.
 
Employment Development Officer/Executive Officer
South Central Regional Consultative Group Inc.
1995–1996
Drafted the constitution, arranged incorporation, and prepared the draft regional economic development strategy that secured Commonwealth administrative funding of $240K over 3-years, for this combined Area Consultative Committee and Regional Development Organization. As an environmentally sensitive area, initial projects focused on water resource sustainability.
  • Instrumental in application lodgement process; secured $500K extra funding from the Commonwealth.
  • Spearheaded Jobs Drive campaign accomplishing 132% of target in 1995/96. Campaign focused on wooing lucrative business input via promotional/marketing tactics and community activities.
  • Built and sustained a responsive, balanced group of people to form committee.
Regional Trainer, Flame Region 1995
Established training processes, analyzed staff training needs, and delivered a series of programs to promote multiskilling for increased productivity and motivation. Maintained all confidential training records, and developed a strategic plan to roll out and continually refine the region’s training plan.
 
Manager, Flame Industry Service Center 1994–1995
Controlled budget for the region’s labor market programs, assessed training course proposals from local providers, influenced the training reform agenda, and reviewed job seeker and employee-appeal processes. Worked in close liaison with State Regional Development Boards to target labor market programs towards economic development priorities.
  • Planned and implemented the Department’s “Service and Structure Review.” Analyzed accommodation and site layout issues including data and power cabling, office furniture and equipment, and staff re-allocations.
Assistant Manager, Future Job Center 1994
Presided over daily operations, prioritized workflows, and supervised staff. Approved applications for available program assistance, and case-managed complex job seeker/employer issues.
 
Account Manager,Flame Region 1993–1994
Primary contact for businesses accessing government services and assistance. Delivered 20% increase in business outcomes over previous 12-months, successfully trialing the electronic database “Business-link.”
 
Manager/Assistant Manager, Future Job Center, Youth Special Service Center, Flame Industry Service Center 1992–1993
Promoted from Assistant Manager to Manager, overseeing financial management, productivity, and goals.
 
Provincial Training Manager 1992
Managed and delivered staff training to over 1000 employees, focusing on productivity enhancements, and middle-management development. Pioneered the national pilot of the department’s management information system for training and development–later adopted nationally.
 
PRIOR EMPLOYMENT
  • Manager, South Seas Management Development (1990–1992). Instrumental in increasing annual turnovers from $110K to $400K.
  • Training Officer – Canadian Taxation Office (1989–1992). Designed, developed and delivered staff training including change management programs, industrial democracy, and participative management.
  • Economic/Employment Development Officer, City of Nova (1987–1988). Prepared strategic plan for the region subsequent to comprehensive examination of the local economy, industry base and labor market. Report was later adopted by Council as part of the city’s corporate plan.
  • Project Officer, Labor Economics Branch (1984–1989). Communicated with employers, training providers, industry associations, and employee organizations as part of an in-depth investigation into the labor markets, industries, and skilled occupations. Prepared policy advice reports outlining recommendations for future training and labor market programs.
PROFESSIONAL & COMMUNITY MEMBERSHIPS
 
Canadian Business Economists
Canadian Human Resources Institute
Institute of Public Administration Canada

Life Member, Woodpile High School Old Scholars Association
Past Management Committee Member & Treasurer, Western Enterprise Development Agency

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