General Manager Technology Resume Sample
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THE GENERAL MANAGER TECHNOLOGY RESUME SAMPLE PROVIDES STYLISTIC IDEAS THAT YOU MAY USE IN YOUR RESUME
City, ST ZipCode, Country
|• Documented success in high profile management positions that govern critical production areas. |
• Over 13 years of experience in all aspects of healthcare insurance operations and management.
• Adept in forecasting, budgeting, expense control, bid management, and maximizing profits.
• Astutely respond to rapidly changing situations with relentless focus on accomplishing goals.
• High-level client and international vendor management and business development support skills.
• Deadline-driven, quality-focused manager, demonstrating proactive leadership techniques
|OPERATIONS / MANAGEMENT|
|• Skilled in planning, organizing and implementing start-up production and IT operations. |
• Talented in managing high-tech assets/advanced technology and organizing large-scale projects.
• Advanced team-building skills along with strong training, developing, and mentoring abilities.
• Exceptional operational analysis, strategic/capacity planning, and decision-making strengths.
• Innovative creator of profit-enhancing cost control and efficiency measures to improve results.
TECHNOLOGY, INC, Big City, USA
1998 - 2002
With full P&L accountability, comprehensively managed a $20.5M, 58,000 s.f. outsourcing mailroom operation, which processes over 200,000 envelopes daily and 4.5 million medical claims monthly. Led an executive leadership team of 10 in directing a staff of 450 employees in a deadline-contingent, performance-critical environment that serviced 40 regional offices as part of two major outsourcing contracts with Healthcare America and Medical Experts
Results & Accolades:
HEALTHCARE INTERNATIONAL, Big City, USA
1985 - 1998
|SUPERVISOR, Administrative Department|
Directed a team of 45 staff in diverse mailroom management and document control functions including mail archiving, information processing, organization, and distribution. Managed vendor relationships with offshore, outsourced data entry providers.
|SUPERVISOR, Customer Service Team|
|Managed large client healthcare plans, ensuring proper benefits administration for two major accounts. Led a team of 12 in providing customer support to clients with unionized employees. Attended 50 Union meetings to communicate employee benefit coverage, interfacing frequently with Union Reps and Client Administrative teams. Received Client?s Service Recognition Award.|
|SPECIAL TASK FORCE (Overseas)|
|One of 7 selected for an elite start-up team out of 30 regional offices. Key contributor in the launch of new overseas offices. Assisted in hiring and training Claims Processors; evaluated personnel to in order to build a quality staff and management team.|
|Traveled to 5 offices nationwide conducting formal claims processing training for Claims Processors. Demonstrated strong presentation and training skills.|
|CUSTOMER SERVICE REPRESENTATIVE/CLAIMS PROCESSOR|
Expeditiously handled customer call management, fielding complaints, resolving discrepancies, researching problems, and responding to inquiries. Performed data entry and management of medical claims payments.
* Acquired previous management and leadership experience with Fast Food Corporation and Large Retailer America in Big City, USA, 1981-1985.
CITY COLLEGE, Big City, USA
|*Self-financed 100% of education through full-time employment|
|Proficient in Access, SQL, Windows NT, PowerPoint, Word, Excel, Crystal, Web Design|
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Other General Manager Technology Resume Sample Info
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Follow up the job interview with a thank you letter. Employers regard this as an indication of your final interest in the position.
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