Information Systems Professional Resume Sample

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INFORMATION SYSTEMS professional with an extensive background in project management, systems analysis, programming, and marketing within the healthcare industry. Reputation for effective interpersonal, communication, and oral presentation skills.

Proven abilities in organizing management workflow and utilizing a proactive approach to problem solving. Work closely and effectively with all levels of management to satisfy project/productivity requirements. Demonstrated commitment to leadership/teamwork through positive contributions in boosting employee morale, streamlining systems, and improving company-wide productivity.

• Database Administration • Cross-Functional Technology Team
• Field Support and IT Specialist • Project Management Methodology
• Troubleshooting/Problem Solving • Conflict Management and Resolution
• Systems Documentation • Systems Integration/Programming
• Vendor Partnerships/Relations • Quality Control/Assurance
• Contract/Vendor Negotiations • Human Resource Management
World Medical Solutions, Louisville, KY
1998 - Present
Senior Analyst
Hired and contracted all outside consultants for installation of SMS products. Negotiated, engaged, and hired all network engineers, technicians, programmers, clinicians and project managers. Created and maintained all spreadsheets for statistical information on engagements, invoicing, and personnel.

• Worked closely and effectively with department leaders and managers to gain approval and signature for all new engagements/extensions. Composed and drafted vendor services master agreements/contracts. Maintained all consultant records and followed progress of the consultants through to completion of project.

• Developed strong rapport with consultants and utilizing conflict management skills. Efficient management skills resulted in projects being completed within designated timeframe and increasing profitability to the company through not incurring any additional expenses due to productivity delays.

• Orchestrated and arranged on-line and inter-office education for entire implementation team for Resource Wizard -- multi-function informational database. Analyzed, implemented, and converted all information into the database for the consulting group and field office, thereby allowing easy paper transition.

World Medical Solutions, Louisville, KY
1986 - 1998
Project Manager - Marketing & Demo Support
Managed and maintained two RCO (Remote Computing) marketing demo systems with an emphasis on clinical and financial systems. Delivered and installed all SMS clinical and financial legacy products to the demo system.

• Wrote and illustrated a demo guide simplifying technical communications and dial-in instructions for the Marketing Field Product Specialists organization.
• Managed all phases of demo/marketing support for Field Product Specialist force. Field Support expertise led to being on-call (24 X 7) for 12 years of the position.
• Customized/coded applications and pathway screens for Invision on the demo systems. Attended many major SMS Software/Hardware Conventions as the IT Support Specialist.

World Medical Solutions, Louisville, KY
1980 - 1986
Supervised programming and maintenance on Four Phase, Independence & Invision software applications.

• Installed SMS computer applications on 3270 disk packs for numerous clients/hospitals.
• Designed/coded data entry screens for the first General Financial Independence system and successfully handled the installation of Independence GL at a well-known hospital in Kentucky.

County Technical Institute
Certificate, Programming/Computer Operations
Kentucky State University, Louisville, Kentucky
Bachelor of Arts, Computer Science
"Pride in Performance" Award (1986, 1990, 1992)
Merit Award - 15 honors (1980-2000)
Certificates and Commendations - 40 distinctions (1980-1998)
Respect for Law Award, LP Optimist Club (1990)

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