Merchandise Assistant Resume Sample

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Purchasing Agent / Customers Service Representative with experience in project management and operations support. Strengths include:

• Purchasing • Import/Export and International Logistics
• Team Building and Leadership • Strategic Planning
• Product Development and Marketing • Relationship Management
• Sales and Marketing • Cross-Cultural Communications
• Vendor Sourcing • Project Management
• Global Business Development • Database Maintenance
World Management Concepts, Tacoma, WA
1998 - Present
Merchandise Assistant

Promoted to this newly created position within three months. Increased account base from 50 to 100+, processing $3-million in product each year.

• Provided strategic leadership and operating support to influence business managers to accept better practices and sourcing processes.
• Cultivated relationships using strong follow-up techniques, making 30+ calls daily.
• Developed presentations selling product ideas, delivered personal attention to customers to ensure high level of satisfaction from conception to delivery of product.
• Improved management techniques and attention to detail, developed and maintained relationships with 30-50 vendors.
• Outsourced freight, logistics, and product services. Directed supplier selection, quality, and new product development.
• Coordinated and processed purchase orders and documentation. Interpreted city codes and correspondence from overseas vendors.
• Assisted customers with inquiries, issues, and complaints.
• Technology skills include MS Word, Excel, Tech Gap Systems, Internet, and email.

Octagon, Inc., Seattle, WA
1996 - 1998
Station Manager
• Recruited, trained, and managed staff of 10-30. Fostered a team atmosphere through improved training, communication, and motivation, ensuring clear direction and employee preparedness.
• Oversaw all aspects of business operations including budgeting, cost control, payroll, scheduling, and set/managed growth objectives.
• Created process program ensuring quality control and compliance with company policies and procedures.
Octagon, Inc., Seattle, WA
1994 - 1996
Executive Assistant
Washington College, Seattle, WA
B.A., Business Economics

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