National Account Manager Resume Sample

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FirstName LastName
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SUMMARY
Senior Level Manager with over 19 years experience in sales, account management and operations. Handle strategic marketing and advertising, human resources management, personnel training, contract negotiation, budget development/administration, inventory and logistics. Motivate team members to meet and exceed established goals.
 
CAREER ACCOMPLISHMENTS
- Spearheaded and administered strategic marketing and advertising campaign, resulting in 40% increase in annual sales, growing Office Products' fiscal revenues to over $1.5 million.
- Conceptualized and launched start-up operations for new sales region, building sales to $500,000 in 1-year timeframe.
- Turned around underachieving, understaffed facility through restructuring of customer service processes, implementation of automatic dispatching system and recapture of $300,000 in lost contracts in less than 12 months. Revenues grew consistently by 15% per year.
- Received award six times in recognition of achieving 115% of annual sales goals.
- Instituted measures at poorest performing facility in the U.S. into "Branch of the Year."
 
PROFESSIONAL EXPERIENCE
Zane Company, San Diego, CA
2000 - Present
National Account Manager
Oversee activities leading to the location and cultivation of new accounts, dealers, distributors and VARs, for manufacturer of pressure sensitive polypropylene sleeves and pockets, and self-laminating products.
- Manage marketing and advertising campaigns, staff development, product promotion, and inventories.
- Develop and foster interpersonal relationships with executives, resulting 70% success rate of new account development.
- Launch product promotions, establishing successful business relations in printing, publishing, entertainment and media replication markets.
 
SFB, San Francisco, CA
1999 - 2000
Manager - Business Development/Technical Marketing
Managed and monitored sales, marketing and operational activities for major binding equipment, laminating and office products manufacturer and supplier. Selected to participate in corporate sponsored Strategic Management Course for Corporate Development.
- Spearheaded, developed and built start-up operation to expand territory, resulting in location and capture of new third party service companies.
- Developed and administered direct national accounts such as Kinkos and Office Max.
 
SFB, San Francisco, CA
1997 - 1999
National Field Operations Manager
- Managed operations supporting success of 110 field engineers, 6 regional managers and 45 subcontractors in the U.S. and Canada, with $18 million in annual revenues.
- Remained responsible for the management and administration of P&L operations, establishment of engineer revenue quotas and supervision of budgetary line-item expenses.
 
SFB, San Francisco, CA
1995 - 1997
District Service Manager
- Maintained responsibility for the supervision and support of 20 field engineers in a 7-state district, as well as Alberta, Canada.
- Achieved sales quotas up to 115%, continuous annual revenues in excess of $3 million.
- Key member of team responsible for developing and servicing major corporate accounts.
 
SFB, San Francisco, CA
1992 - 1995
Branch Technical Manager
 
SFB, San Francisco, CA
1989 - 1992
Field Engineer
 
Jaybird Corporation, San Francisco, CA
1987 - 1989
Shift Supervisor
Oversaw the activities of manufacturing personnel, as well as equipment maintenance for blow molding operation. Ensured team members remained in compliance with all health and safety regulations, as well as met or exceeded production quotas.
 
United States Navy
1983 - 1987
Petty Officer 2nd Class
Developed and utilized knowledge of personnel management and training, including scheduling and evaluations of assigned staff members. Remained responsible for ensuring the health, welfare and security of all subordinates. Maintained U.S. Military Secret Security Clearance.
 
EDUCATION AND TRAINING
University of California, San Francisco
 
B.S., Business Administration

Completed coursework in: Accounting, Business Management, marketing, Economics, Sociology, Trigonometry and Geometry

Associates Degree in Electronics - U.S. Navy

-Strategic management course for Corporate Development - State College
-Strategic Selling and Negotiating of Professional Services - State College
-Best practices of Service Pricing and Marketing - State College


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