Payroll and Benefits HR Manager Resume Sample

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PROFILE
Human Resources professional with over 16 years of management and supervisory experience. Proven abilities in organizing management workflow and using a proactive approach to problem solving. Work with employees at all levels as the liaison for human resource generalist affairs. Demonstrate commitment to leadership through positive contributions in boosting employee morale, improving retention and productivity rates, and streamlining policies and procedures. Possess strong communication, interpersonal, public relations, and leadership abilities.
 
AREAS OF EXPERTISE
• Human Resources Generalist Affairs • Benefits and Compensation Administration
• Management Training and Development • Wage and Salary Analysis / Employee Surveys
• Organizational Needs Assessment • COBRA and 401(k) Administration
• Project Planning and Management • Employee Grievance Proceedings
• Educational Presentations and Seminars • Cost Controls and Benefit Analysis
• Supervision and Recruitment • Employee Relations and Retention
 
PROFESSIONAL EXPERIENCE
Bradford Business Associates, Philadelphia, PA
1999 - Present
Assistant Director, Human Resources

Managed all the daily operational aspects in the Payroll & Benefits and Human Resources Departments for 1800 employees in 25 states (60 properties). Directed and coordinated the administration of the various benefit programs, including Health, Dental, 401(k), Workers' Compensation, Unemployment, Life Insurance, AD&D. Investigated benefit problems, implemented solutions and monitored results. Processed all background investigation checks.

• Coordinated the process to revise and update the Employee Handbook. Improved the manual from a small pamphlet to a professional bound document for employee resource/reference. Developed and implemented new policies for meal reimbursement, travel and employee expense reimbursement, employee referral bonus program, coaching & counseling, standards of conduct, bereavement, bridge policy, and cell phone usage.

• Led the process for analyzing Workers Compensation plan by reviewing previous audits and reclassifying employees. Initiation of this project resulted in savings of $70,000 through three years of reimbursement to the company. Instituted a Modified Duty Program resulting in improved revenue to the company by bringing "able to work" employees back onto the Payroll.

• Organized the transformation of the company Medical Benefits & Healthcare Plan through the offering of Personal Choice, POS, and HMO to the company benefit structure. Worked closely with insurance broker by critiquing proposals and establishing newly-restructured plans in Wisconsin (2000) and the Delaware Valley (2001) - states of Pennsylvania, New Jersey, and Delaware.

SFB, Philadelphia, PA
1985 - 1999
Human Resources Manager

Directed activities as a human resource generalist for 27 accounts in Delaware, New Jersey, and Pennsylvania, servicing over 250 employees (50 managers and 200 associates). Formulated and administered human resource policies for expanding company. Conducted one-on-one and classroom training programs. Managed all employment and recruitment efforts. Completed annual wage analysis and developed compensation package. Analyzed and resolved personnel grievances and counseled management on employee-related issues.

• Led the administrative effort for Wage Analysis Project/Study, initiated due to a district reorganization. Implementation and completion of this project improved employee retention and morale by fairly compensating employees through a more competitive salary structure.

• Directed organizational efforts to improve communications and defuse diversity issues between management and associates. Guided executive decisions on "promoting within" for qualified managers and associates within the district. This increased profitability through reduced employee turnover and training costs.

EDUCATION
East Stroudsburg University, PA
1986
B.S., Hospitality Management
 
PROFESSIONAL AFFILIATIONS
Member, Society for Human Resource Management (1996 to Present)

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