Terminal Manager Resume Sample

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THE TERMINAL MANAGER RESUME SAMPLE PROVIDES STYLISTIC IDEAS THAT YOU MAY USE IN YOUR RESUME

FirstName LastName
Street Address
City, ST ZipCode, Country
Phone #
Email Address


 

MARKETING / OFFICE MANAGEMENT / COMMUNICATIONS
Customer Service • Promotions • Retail Sales • Operations
  • Respected, dedicated team member/manager with 15+ years of experience and a strong desire to succeed. Dependable, creative, organized and detail-oriented. Expertise includes:
  • Office Management
  • Customer Relations
  • Training/Development
  • Marketing
  • Budget Administration
  • Payroll/Billing
  • Accounts Payable/Receivable
  • Inventory Control
  • Equipment Maintenance
  • Problem Resolution
  • Purchasing
  • Project Management
  • Possess clear understanding of business operations. Meticulously manage daily office operations. Analyze and project business needs. Assess organizational needs and streamline operations with an eye toward increasing efficiency and productivity.
  • Design materials to promote education and services, enhancing and protecting image and reputation of company and its products/services. Competitively position company within marketplace and provide market distinction.
  • Resolve problems with speed and diplomacy. Employ interpersonal skills to communicate solutions to diverse groups/individuals in day-to-day occurrences as well as in emergency situations.
  • High-energy, self-motivated professional; thrive on challenges; utilize available resources.    Able to multi-task and work unsupervised; equally effective as team member/leader; quickly learn new skills. Demonstrate oral and written communications skills.
  • Computer experience includes Daq Easy (payroll), One Write Accounting, Tracker Plus (database), MS Word and Excel.
EMPLOYMENT
 
Student Transportation of America – Hermitage, Pennsylvania 1996 – Present
(formerly Garrett’s School Bus Company & Auto Sales)
TERMINAL MANAGER (1996–2003)
ASSISTANT TERMINAL MANAGER (2003–Present)
  • Direct day-to-day operations of bus transportation for three local school districts. Ensure safe, reliable, on-time service with efficient and cost-effective solutions to routing issues. Supervise approximately 50 staff.
  • Liaison between bus company and school district. Schedule extra trips, prepare fuel reports, track repair orders for inventory. Remain calm and act quickly in emergencies. Negotiate scheduling and billing issues.
  • Use clear, concise communication skills in conjunction with organizational skills to perform dispatching duties.
  • Instituted new bonus policy to improve attendance. Implement driver recruitment program to ensure adequate staffing levels. Track status of drivers’ job-related training. Plan monthly safety meetings.
  • Well-versed in contract details of each customer. Recommend modifications for contract renewals. Adhere to operational and advertising budget guidelines. Participate in annual budget planning.
  • Develop charter business for summer months and non-school days.
  • Created Bus Safety Education Program and Bus Safety Puppet Show for elementary students.
  • Manage advertising and marketing program.
    • Coordinated with Dean’s Dairy to publish bus safety rules along with Student Transportation of America on side of milk carton during bus safety week.
    • Notified newspaper of Bus Safety Puppet Show, generating free publicity.
    • Write article for publication in newspaper reminding drivers of the details of bus stopping laws.
    • Entrusted with STA promotions within School District Publications and Events.
  • Member, Midwestern Pupil Transportation Association.
Walmart – Hermitage, Pennsylvania 1991 – 1995
ONE-HOUR PHOTO LAB MANAGER
  • Directed customer relations, sales promotions, supplies ordering and equipment maintenance. Hired, trained and scheduled staff.
  • Competently and efficiently performed film processing and printing.
Diane Miller – Sarasota, Florida 1983 – 1989
INDEPENDENT VIDEO PRODUCTION TECHNICIAN
  • Sold infomercials and produced feature stories on local businesses to air on cable station.
  • Performed as on-air talent, writer and editor for Sarasota on Review.
  • Assisted with multi-media presentations at Sarasota Memorial Hospital.
Riley Productions – Sarasota, Florida 1987 – 1989
TV AND VIDEO PRODUCTION TECHNICIAN
  • Performed technical functions in production of commercials and corporate videos.
  • Assisted in production of Blake Health Magazine, a 30-minute medical show that aired within hospital system.
ABC Affiliate, Channel 40 – Sarasota, Florida 1983 – 1987
NEWSCAST PRODUCER / STUDIO CAMERA AND AUDIO TECHNICIAN
  • Promoted from technician to producer of noon newscast.
  • News videographer.
EDUCATION / TRAINING
 
Behavioral Management Training
 
B.S., Communications Media, (Minor in Fine Arts) 1983, INDIANA UNIVERSITY OF PENNSYLVANIA

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