Chief Operations Officer Resume Sample

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Vice President of Manufacturing, Chief Operations Officer, or Director of Global Business Strategies.
Business development professional with over 20 years experience in national/international business development with Fortune 100 manufacturing and telecommunication service provider. Responsibilities included design of product, systems design and implementation, capital facilities and equipment, and financial analysis. Management responsibilities included multi-site supervision of 2300 personnel, P&L of annual budget in excess of $100M, project supervision in excess of $350M, and implementation of ISO compliance for all national facilities.

Diplomatic Leadership Skills were foundational to overseeing product development, manufacturing, finance, marketing, sales, risk management, raw materials utilization, and cost containment. Cost containment strategies and departmental overhauls provided first year savings ranging from $138M to $250M.

Discerning business sense for organizational efficiency.
Orchestrated operational plans within numerous international environments.
Strong analytical skills able to solve problems resourcefully.
Expert implementor of quality control and standardization of procedures.
Customer driven executive with an intuitive sense for what will sell and how to serve.
Seasoned professional with internal and external negotiations.
Initiator of change to increase profit, revenue, and productivity.
Led conversion and assimilation of two existing engineering organizations into unified systems, standards, and tools to reduce costs by $2.3M per year.
Held Profit & Loss responsibility for capital budget of $104M, while managing program increases of 100% year over year.
Served as point person for global ISO 9002 certification in an organization with over 2300 employees. Efforts led to receipt of Malcolm Baldridge Award from the President of the United States and laid the foundation for SBC to compete globally.
Designed and coordinated the Business Process Analyst Group, which established prioritization policies for organizational expenses in all departments based on Return On Investment projections. Cross-departmental planning and coordination led to shared expense solutions that resulted in savings of $138M in the first 12 months.
Diplomatic leadership was sought by corporate management when across-the-board downsizing demands of 10-15% were levied in the region. Developed plan to assess employee value, skill, and marketability. Personnel were notified of their "retained, risk, or off payroll" status and reduction was completed within 30 days.
Managed a team that identified duplicate/redundant functions and development systems/performance enhancements measure to overhaul inventory control, provide cost savings of $250M per year, and reduce workforce from 2300 to 1800.
Established strategic plan to "spread shared expenses" for systems overhaul through out respective departmental operating budgets: identified $1.8M worth of expense reductions to fund the new system, resulting in immediate capital reduction of $16.1M.
Implemented process to convert 700K engineering records from paper to digital format, unified 28 systems into three integrated programs, reducing "re-work" by 38% and capital expenditures by $64.4M per year.
Design automated monitoring system for Just In Time measurements of steel manufactured products. Product (steel) was 1800 degree Fahrenheit moving at 4300 feet per minute and production accuracy was provided to within .001 inch.
Developed criteria to determine value and redundancy of suppliers, negotiated strategic partnership with "preferred provider" based on volume discounts, reducing number of suppliers from 2000 to 300.
SBC Communications, Chicago, IL
Territory Manager Network Engineering Services Central Region
1998 - Present
SBC Communications, Chicago, IL
Manager - Information Technologies
1996 - 1998
SBC Communications, Atlanta, GA
1990 - 1996
SBC Communications, Chicago, IL
Building Engineer
1985 - 1990
Industrial Steel Company, East Chicago, IN
Project Engineer
1974 - 1985
Awarded an Executive MBA in Manufacturing Technology. Graduate credentials are supported by a Bachelor of Science Degree in Civil Engineering and an Associate of Applied Science Degree in Architectural Technology. Have enhanced academic and professional skills with additional training in leadership development, management, negotiations, computer business applications, finance, communications, manufacturing regulatory compliance, business and ethical conduct, and conflict resolution.

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