Community Service Volunteer Resume Sample

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FirstName LastName

Street Address
City, ST ZipCode, Country
Phone #
Email Address



Position as Community Service Volunteer utilizing organization, problem-solving, training, and customer service skills.


Client Services and Problem Solving

  • Maintained open lines of communication to identify and resolve problems quickly.
  • Analyzed problems, formulated options, and presented solutions offering win-win outcomes.
  • Monitored customer satisfaction to solve problems, effectively reducing complaints by 36%.
  • Developed trust, personal rapport, and strong working relations with volunteers and staff.

Operations Management

  • Scheduled and coordinated the efforts of hundreds of volunteer workers to achieve project goals.
  • Utilized technology solutions to streamline management tasks and reporting functions.
  • Conducted post-event analyses to identify strategies to improve processes for future events.
  • Analyzed financial data and managed budget for fundraising campaigns.

Staff Training and Supervision

  • Trained, monitored, and supervised volunteer and staff performance to improve services.
  • Designed and conducted pre-event training sessions, resulting in 61% fewer emergencies.
  • Maintained database of volunteer participation and skills to assist future planning.
  • Recruited, trained, and managed a team of 75 volunteers for the annual American Cancer Society Fundraising drive.


Community Service Volunteer, Helping Hands, Inc., Baltimore, MD 2002 - Present
Program Assistant, Community Networks, Inc., Baltimore, MD 6/2000 - 12/2000
Campaign Organizer, State Representative Smithson, College Park, MD 6/2000 - 11/2000
Marketing Assistant, Buffet Enterprises, College Park, MD 6/1999 - 9/1999


Bachelor of Arts (Communications), 1999
Loyola College, Baltimore, Maryland

Fundraising Certificate, Baltimore, Maryland, 2000


American Cancer Society
American Red Cross
Future Leaders of America


Walk for a Cure Fundraiser, Volunteer Organizer
Harbor Clean-up Day, Volunteer
Register to Vote Canvassing Crew, Group Leader

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