Computer Technical Support Resume Sample

The functional resume format (skill based resume), highlights the skills and accomplishments developed through work, academic and community experiences, and hide carrier changes and irregularities in work history. Your skills and potential can be stressed and lack of experience or possible gaps in work history de-emphasized. Check the functional resume advantages & disadvantages.

In addition, you may search resume samples by industry or by career situation and enhance your resume with keywords by industry.

THE COMPUTER TECHNICAL SUPPORT RESUME SAMPLE PROVIDES STYLISTIC IDEAS THAT YOU MAY USE IN YOUR RESUME

FirstName LastName
Street Address
City, ST ZipCode, Country
Phone #
Email Address

 

HIRING ASSETS

• Background in analysis, development and delivery of high-performance technology solutions. Adapt easily to new technology.
• Exceptional relationship building skills communicating with all levels - from customer to technical staff to senior management.
• Bilingual in Spanish and English; have developed an adaptability and empathy conducive to working in the 21st century.

• Diagnosis & Troubleshooting • Installation
• Configuration • Maintenance & Repair
• Building & Testing • User Support
• User/IT Staff Training Backups
 
TECHNICAL PROFICIENCY
Languages: Java, Visual Basic 6.0, C++, SQL, HTML, COBOL, RPGIV
Operating Systems: Windows 95/98/NT, Windows 2000 Server, Windows 2000 Pro, OS/400, DOS, Linux, Mac OS 9/10
Software Applications: MS Office 2000 (Access, Word, Excel, Outlook, PowerPoint), MS Front Page 2000
Databases: Oracle 8
Other: TCP/IP, UDP, ICMP, FTP Server, Web Server, PCAnywhere10.5., Image
 
EDUCATION
UNIVERSITY, Minneapolis, MN
2002
Bachelor of Science, Business Computer & Information Systems
GPA: 3.6, Core Included: Systems Analysis & Design, Network Design, Database Design, Object Oriented Design, Network Security, Firewall Design, Logistics, General Management, Strategic Management, Marketing, Business Law, and Accounting.
Leadership & Team Activities
• Business Computer & Information Systems Club: Career-related speakers/programs, as well as community service projects.
• E-Business Club: Collaborate with teams to build and evaluate various web application projects.
• Organizacion de Estudiantes Latinos, Vice President and Founding Member (9/02). Club has grown from 3 to 20, and fosters a positive social environment and campus-wide representation for Spanish-speaking students.
 
TECHNICAL COLLEGE, Minneapolis, MN
2002
A.A.S., Computer Programming
GPA: 3.9
 
RELEVANT SUCCESSES & CONTRIBUTIONS
UNIVERSITY
2000 - Present
Systems Administrator Survey Lab

• Administered and supported two Windows 2000 Servers and 15 Windows 2000 Pro stations for Survey Lab. Proactively developed and implemented Norton Anti-Virus and Ghost Servers to full functionality prior to Lab's migration to servers - gaining expertise as a proficient troubleshooter at the servers' inception. Commended for professionalism on a 24/7 on-call basis.

• Supported hardware and software for Open Labs' 500+ computers running Windows 95/98/2000 and Macintosh. Assumed increased responsibility from hire as PC Support (75% IBM, 25% Macs) to expanded role of primary technician reporting to IT management. Took team lead role within 6 months as technical support team grew from 2 to 5. Consulted with students and faculty to resolve any hardware/software/network issues. Achieved a documented 95% resolution rate for all user problems.

• Supported Computer Store's hardware/software problems on Windows and Macintosh systems. Provided customer training and assistance on site and via phone. Initiated and implemented the setup of cabling, enabling the use of terminal stations strategically placed throughout the facility. Commended by store manager for being the "best worker I've ever had."

EMPLOYMENT WHILE FINANCING COLLEGE
Survey Lab - UNIVERSITY
2000 - Present
Systems Administrator
 
Computer Store - UNIVERSITY
1999 - 2000
Customer Tech Support
 
Book Store - TECHNICAL COLLEGE
1997 - 1999
Customer Service
 
COMMUNITY SERVICE
Big Brothers & Big Sisters of Minnesota
Boys & Girls Club of Minnesota
Tri-County Humane Society
Cystic Fibrosis

Use the Country Job Search or Job Search in Country job search engines!

Remember that your CV/resume must be targeted, scannable and generate hits. If you have a difficulty with your CV writing or resume writing instead of staring at a blank piece of paper, use CV samplesCV templates, resume samples and resume templates or:

Most recruiters expect to receive a cover letter together with your resume or CV.
So, prepare a cover letter convincing the reader why you are the best candidate for the interview.
If you have a difficulty with your cover letter writing use one of these:

Other Computer Technical Support Resume Sample Info

If your cover letter and resume are ready, you may email your Computer Technical Support resume through international job search to job recruiters worldwide.

To be successful in your country job search and getting jobs you want, you need prepare cover letter and CV or resume which you must email instantly to the prospective employers selected during a job search.

When you receive an invitation to the interview, you may apply for the visa and work permit. Then prepare yourself for job interview and take a look at typical job interview questions, job interview tips and other job search skills.

Check the job interview do & don't and other job search skills pages. Find out why people are not hired for available jobs.

Follow up the job interview with a thank you letter. Employers regard this as an indication of your final interest in the position.

In addition, on job search, visas, work permit, cover letter, CV & resume, job interview and dress codes pages, you can find tips for many different countries.

Good luck with the Computer Technical Support resume sample.