The ways that we go about a career have changed. It used to be that you could call a few recruiters, send out some CVs or resumes and look for job ads in your Saturday newspaper.

A career search now? - It's a jungle out there!

Receptionist Occupation, Job and Career

Receptionist Nature of Work

Receptionists greet people and attend to enquirers made by phone or in person. They are employed by hospitals, medical and dental offices and in other offices throughout the public and private sectors.

Receptionist Work Conditions

Receptionists who greet customers and visitors usually work in areas that are highly visible, designed and furnished to make a good impression. Receptionists are expected to be able to present an appropriate image for the organization and deal competently with the people and problems they encounter.

In some areas, such as the hospitality industry, they may be required to work outside normal hours including weekends and evenings. The work performed by some receptionists may be tiring, repetitious and stressful as many receptionists spend all day answering continuously ringing telephones and sometimes encounter difficult or irate callers.

Receptionist Personal Requirements

  • Able to work accurately and neatly
  • Able to work without supervision
  • Good communication skills
  • Good organizational skills
  • Good presentation and a pleasant manner

Receptionist Employment Requirements

  • Completion of secondary school is usually required
  • Good keyboard and computer skills
  • Good interpersonal skills
  • On-the-job training and short-term training courses or programs specific to the company business are usually required

Receptionist Duties and Tasks

Receptionists may perform some or all of the following duties and tasks:

  • Arrange appointments for callers or for people working in the organization and keep records of these
  • Assist clients or refer them to appropriate contacts, either in the organization or elsewhere, record bookings, handle credit card checks, receive payment, issue receipts, arrange tour reservations and deal with emergency situations
  • Carry out word processing, filing, mail-outs, bookkeeping and banking as required
  • Greet personal and telephone callers, and find out the nature of their enquiry
  • Open and deal with incoming mail, and organize outgoing and posting mail

Receptionist Example Titles

  • Admitting Clerk
  • Business Receptionist
  • Dental Receptionist
  • Front Desk Clerk
  • Hospital Admitting Clerk
  • Medical Receptionist
  • Reception Clerk
  • Switchboard Operator

Receptionist Related Occupations

Related Industries:

All private and public industries i.e.

Receptionist Related Resumes


You may search for Administrative Occupations or receptionist occupations right now, but when you find one you must apply immediately for it with your current CV or resume. We recommend that you have your cover letter ready too. So, do not forget about our resume writing, CV writing and cover letter writing advices.

art_tip Receptionist OccupationBefore you start searching for receptionist occupation you need to prepare your resume or CV and cover letter.

for CVs:

for resumes:

Because CVs and resumes refer mainly to the past time with exception of your present job and employers are interested mostly in the future of they companies, often cover letters are more important or convincing to them then the accompanying resume or CV. So, prepare a cover letter.

If you have a difficulty with your cover letter writing use one of these:

When your receptionist job application consisting of your job cover letter and resume or CV is completed you are ready to submit them to employers and job recruiters in places where you want to work.

When a potential employer invite you for an interview, you need to prepare yourself to win at the interview and get the job you want.

Other Receptionist Occupation Info

In addition, on job search, cover letters, CVs & resumes, job interviews and dress codes pages, you will find very useful tips for many different countries.

Good luck with receptionist occupation!

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