Job seekers have been advised for long time to emphasize action verbs/action words/power words in their job-search applications. That action verbs/action words/power words associated with "what you did" are the keywords. In the vast majority of cases, they are nouns but they can be phrases too - like in examples below:
Analyzed checking accounts for cash flow discrepancies and cash overage/shortages. Efforts resulted in identifying $______ in bank errors.
Brought office into compliance very successfully by training staff and implementing policies and procedures, and service standards.
Coordinated planning and logistics for __________ (management group) meetings, preparing agendas, minutes, financial reports, and confidential documents for the members.
Designed and implemented an assimilation and training program for administrative assistants of an acquired financial institution.
Eliminated ___ % of work force while maintaining operability, focusing on high-performers.
Ensured sustainable change through team development, staff empowerment, and caching/mentoring for all management personnel.
Identified and implemented process improvements to reduce future errors.
Improved customer relations skills by practicing techniques to exercise diplomacy and employ active listening skills.
Installed and maintained computer-based accounting system to manage office finances.
Instituted organizational development initiatives to include project teams, self-directed work teams, and management alignment with union leadership.
Interpreted monthly financial statements, researched computer and billing errors.
Managed all aspects of customer relationship management on a daily basis, which resulted in increased customer retention levels.
Mentored new employees on company objectives, business standards, and employee expectations.
Organized computer data and reports to enable easy access to information.
Provided direct human relations counsel, reducing grievances by ___% and improving employee morale and retention.
Recruited, trained, and evaluated office support staff.
Reorganized records and files, sending obsolete files to off-site storage to improve office space utilization.
Spearheaded office-remodeling project to present a more professional appearance, improve space utilization, and streamline foot traffic.
Trained over ___ employees on the use of a new financial records management database.
Office keywords in related industries:
Use your office keywords in all your marketing communications, including resumes, CVs, cover letter, interview follow-up letters, executive profiles and more. Carefully integrate them into the text, when and where appropriate. Be sure you are communicating a complete message of who you are and what value and knowledge you bring to the organization.
Remember, these same keywords will be the foundation for your interviews. Not only you need to be able to write about your keywords, but also you must be able to verbally communicate about them as well, in strong and powerful statements that highlight your successes, contributions and achievements.
Check the spelling and grammar of your CV or resume. Use the word processor's spell and grammar checker. If you are not confident of your ability to detect grammatical, punctuation and English or other language usage errors or if you need help in organizing your resume or CV, send it to a professional for assistance.
Remember that your CV/resume must be targeted, scannable and generate hits. If you have a difficulty with your CV writing or resume writing instead of staring at a blank piece of paper, use CV samples, CV templates, resume samples and resume templates or:
Most recruiters expect to receive a cover letter together with your resume or CV.
So, prepare a cover letter convincing the reader why you are the best candidate for the interview.
If you have a difficulty with your cover letter writing use one of these:
Other Office Keywords Info
Good luck with your office keywords!