Customer Service Representative Resume Sample

This reverse chronological resume format lists job experience starting with your most recent position and ending with your first job. Is widely accepted and is applicable to most job seekers. The reverse chronological order resumes are easy to read and can highlight career growth.

This format suit those whose career goals are clearly defined and whose job objectives align with their work history. Check the reverse chronological resume advantages & disadvantages. The reverse chronological order resume format is preferred by most job recruiters.

THE CUSTOMER SERVICE REPRESENTATIVE RESUME SAMPLE PROVIDES STYLISTIC IDEAS THAT YOU MAY USE IN YOUR RESUME

FirstName LastName
Street Address
City, ST ZipCode
Phone #
Email Address


SUMMARY

Experienced in general office principles, practices, and procedures. Proficient in MS Office: Excel, Word, PowerPoint, Access. Detail oriented, proficient organizer with the ability to delegate and train others. Knowledge of diverse cultures. Team player with emphasis on quality.

EXPERIENCE

BRIXTON BILLING, Northbrook, IL
2002 - 2003
Customer Service Representative
• Answered incoming calls - average 60 per day - resolving issues with customers and billing department.
• Contracted numerous insurance companies and Medicare.
• Utilizing insurance codes, updated patient's account files.

 

MOTOROLA, INC, Harvard, IL
1994 - 2001
Repair Technician
• Inspected, removed and replaced damaged or defective components with aid of overlays, manuals and sketches.
• Tracked excessive scrapping of 3 components on 4 shifts.
• Alerted and worked with materials and supervisors to prevent fallout from machines.
• Introduced method of removing scratches from housing without scrapping out.
• Organized and maintained rework line, delegating duties and simplifying recovery of boards.
• Programmed e-prom chip, consistently meeting error-free quality standards.

 

INT'L DIGITAL ELECTRONICS, Arlington Heights, IL
1987 - 1994
Office Manager
• General secretarial duties, inside sales, sales representative support, accounts payable/receivable, computer application research.
• Initiated use of outside translation services saving time and providing much needed product support.
• Researched marketability and generated sales of computer systems in the U.S.
• Studied Japanese culture and language to increase customer relations.

EDUCATION, TRAINING AND DEVELOPMENT

Carl Schurz High School
2003
Business Applications Certificate

art_tip customer service representative resume sampleIf you have a difficulty with your resume writing, instead of staring at a blank piece of paper, use:

Other Customer Service Representative Resume Sample Info

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