Human Services Associate Resume Sample

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FirstName LastName

Street Address, City, ST ZipCode, Country Email Address • Phone #

Keen Interest in Pharmaceutical Sales

  • Confident, high-energy individual with medical background and a passion for sales. Readily build relationships with all levels of medical staff and professionals within small to very large companies/medical facilities. Influence others through knowledge, interest and attitude. Quick study for new products and services.
  • Service-oriented, organized and accurate working under pressure. Prioritize workload and multi-task in busy work environment. Flexible to changing priorities; exceptional time management skills. Diligent, enthusiastic, dependable. Knowledgeable with third-party insurance plans, including Medicaid and Medicare regulations.
  • Expertise with medical terminology and familiar with presentation of new pharmaceutical products for formulary approval. Utilize expansive communication skills and resourcefulness to market ideas and products; demonstrate superior product knowledge and integrity.
  • Comfortable answering drug information questions from both health care providers and patients. Promote patient education from a physical/occupational therapy standpoint.
  • Keen communication skills, interpersonal skills and friendly personality facilitate ready establishment of rapport and sense of trust with a wide range of people of various cultures, ages and socio-economic backgrounds.  Reliable team member who is comfortable leading, collaborating or training/teaching.  Able to work unsupervised.  Identify and resolve problems using available resources.
  • Proficient in general computer skills. Knowledgeable in use of ultrasound, electric stimulation, iontophoreses, LIDO, fluid therapy, paraffin bath, whirlpool, etc.


Getwell Regional Health System – Getwell, Oklahoma 1999 – Present

COTA, Occupational Therapy Department

  • Assess activities of daily living for patients of 150-bed skilled nursing, acute and rehab facility. Collaborate with other disciplines to provide continuum of comprehensive care. Attend interdisciplinary meetings with nurses, physicians, social workers, dietary and other therapeutic staff. Assist OTR in evaluations of various injuries.
  • Manage caseload of 10–18 patients per day with a variety of illnesses and injuries, i.e., Parkinson’s, CVAs, ortho, spinal cord, brain injuries, cardiac, etc. Instruct patients and families regarding care.
  • Originated Activities of Daily Living Program that—at no cost to the department—helped patients achieve maximum potential of independence from a functional standpoint and brought in money to the department.
  • Supervise 8+ occupational therapy students and rehabilitation aides/techs. Train staff and students in use of ultrasound/electric stimulation machines.
  • Perform supply chain management (purchasing, supplier sourcing, contract negotiations, inventory control) for adaptive equipment and splints. Complete paperwork to bill insurance and Medicare.
  • Make presentations at Rehab Task Force, interdisciplinary meetings and at health fairs in the SheratonValley area. Serve on employee satisfaction and patient satisfaction committees.
  • Facilitate use of modalities. Update patients’ home exercise programs as needed to move patients closer to independence normal to their routine and to facilitate improved quality of life. 
Phil A. Better Rehab – Mobile, Massachusetts 2001 – Present


  • Assess activities of daily living for clients in St.PeterHomes, Hope, Ohio facility. Prepare daily and weekly reports and write discharge notes, documentation and summaries.
  • Ordered and billed adaptive equipment. Instructed patients and families regarding care.


  • Certified Occupational Therapy Assistant, Department of State Bureau of Professional and Occupational Affairs (PA, OH)
  • Certified in Functional Individual Measurements (FIM) and Cardiopulmonary Resuscitation (CPR)
  • Act 34/35 Clearance - Child Abuse and Criminal Background Checks
  • National Board of Certification of Occupational Therapy (NBCOT)


  • B.S., 2003, Human Resources, GodivaCollege – Pleasantville, Pennsylvania
  • A.S., 1999, Occupational Therapy, Williams State College – Barton, Pennsylvania

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