Prime Account Executive | NeuraFlash
Job Description
We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.
Join NeuraFlash, where growth is not just a goal, but a way of life! Since our inception in 2016, we’ve been on a rocket ship, soaring to an average of 35%+ growth year over year. This rapid expansion has unlocked a world of exciting career opportunities for our team.
Imagine stepping into the heart of innovation, working with cutting-edge technologies like Salesforce, GenAI, and Amazon. Here, you won’t just keep pace with the industry; you’ll set it!
But growth isn’t just about the company; it’s about you. At NeuraFlash, we believe in endless learning. Our technical boot camps are your gateway to mastering new skills and technologies. Whether you’re diving into GenAI or conquering Service Cloud Voice, we’ve got your back.
Our success is rooted in the satisfaction of our customers, and our exceptional CSAT score reflects that. Join our team, and you’ll play a pivotal role in leading these impactful initiatives, contributing to meaningful change.
We are committed to nurturing positive working relationships, enabling us to harness the full potential of our team and drive success collectively. Through annual meet-ups in North America and India, as well as quarterly events online or in various regions, you’ll build strong, cross-border relationships with teammates around the world.
Ready to become part of the NeuraFlash team? Let’s redefine growth and innovation together!
As a Prime Account Executive for Lead2Cash, you’ll work closely with our CEO and our sales leadership to be an integral part of the NeuraFlash Sales team within the Salesforce ecosystem. While acting in a prime role, we will manage all aspects of the sales process including lead management, pipeline creation, qualification, evaluation, close, and strong account management. This is an incredible opportunity for someone who is ready to make an immediate impact in their career with a well-established brand and dive into the world of Salesforce Sales Cloud, CPQ/RLM, Billing, SPM and AI.
- Perform as a key employee in the role of Prime Account Executive, leading our Sales Cloud, CPQ/RLM, Billing and SPM go-to-market efforts along with our Lead2Cash SE & delivery practice leadership with a focus on winning new business, driving pipeline, and building trust and strong relationships with Enterprise customers
- Partner tightly with the Salesforce sales and customer success organizations including CPQ/RLM/Billing Overlays, Core AEs and SEs, and Executives primarily in Salesforce’s Lead2Cash ecosystem
- Be responsible for a massive territory focused on Lead2Cash of the Enterprise Division with all of the OU’s including TMT, HLS, Public Sector, FINS, Retail/CPG, CBS and MAE
- Drive new incremental Lead2Cash business in our existing accounts by partnering tightly with our VP of Account Management as well
- Be a leader at NeuraFlash by being the “quarterback” with our customers, Salesforce employees, and internal teammates to ensure high satisfaction maintaining and growing our strong brand
- Be a quota-carrying top sales performer focused on new logos who is looking to learn and innovate to help the company meet its sales and high-growth targets
- Partner with Marketing, Sales Engineering, and the CEO to continually take advantage of new market opportunities and provide consistent differentiation for NeuraFlash.
- Help maintain updated lead follow-up, tasks, pipeline, and forecasting in Salesforce
- Continuously ensure the highest possible level of Customer Experience (for NeuraFlash’s customers, and our partner Salesforce), by delivering quality and timely responses
- Travel up to 50% or more for customer, partner and company events
- 3-5+ years of enterprise software sales experience, with proven success selling into large Salesforce Sales Cloud, CPQ, RLM and Billing accounts
- 3+ years of experience managing and closing multiple complex sales cycles simultaneously
- Experience selling innovative solutions to new customers, and ability to upsell new products to existing customers/accounts
- Ability to present in front of internal and external stakeholders in a professional manner that represents the NeuraFlash brand positively
- Consistent track record of exceeding sales targets, putting you in the top 10% of your current company
- Industry knowledge and strong network with channel partners (Salesforce)
- Experience with Salesforce, selling end-to-end implementations
- Experience selling complex technology solutions
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you’re one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don’t mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.
Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, and India. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, anywhere within British Columbia and Ontario for our Canadian employees, and anywhere within Colombia for our Colombian based employees!
