German Speaking Customer Support | Patrique Mercier Recruitment | Remote (Germany)
Job Description
Patrique Mercier Recruitment is thrilled to offer a unique opportunity for a German Speaking Customer Support professional, with fully covered relocation to beautiful Greece! Join our client, a leading company in the customer service sector, and become part of a vibrant team dedicated to providing top-tier support to customers.
In this role, you will assist German-speaking customers with inquiries, technical issues, and provide guidance related to various services. Your expertise and friendly demeanor will play a pivotal role in enhancing customer satisfaction and fostering loyalty.
Our client is committed to creating an inclusive and dynamic work environment, offering opportunities for growth and development. Relocate to Greece and enjoy the delightful culture, stunning landscapes, and a refreshing lifestyle while advancing your career!
Responsibilities
- Provide exceptional customer support in German for a range of inquiries
- Troubleshoot and resolve technical issues efficiently
- Guide customers through service features and subscriptions
- Document interactions and maintain accurate customer records
- Collaborate with team members to enhance service quality
- Contribute to team goals and initiatives
Requirements
- Fluency in German and English, both written and spoken
- Previous customer support experience preferred
- Exceptional communication skills and customer focus
- Strong analytical and problem-solving abilities
- Ability to adapt to a fast-paced work environment
- Willingness to relocate to Greece
- Team player with a positive attitude
- Interest in technology and a passion for helping customers
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )