Customer Service Representative | Patrique Mercier Recruitment
Job Description
Patrique Mercier Recruitment is pleased to offer an exciting opportunity for Slovak Speaking Customer Service representatives to join a dynamic team in Greece. This position includes relocation support, allowing you to embrace the warm culture and stunning scenery of Greece while advancing your professional career.
As a Slovak Speaking Customer Service representative, you will play a crucial role in providing exceptional support to Slovak-speaking customers. Your main responsibilities will include addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction through various communication channels.
By joining our client’s team, you will enter a lively and multicultural work environment where you can develop your skills and build valuable connections.
Responsibilities
- Assist Slovak-speaking customers with their inquiries and provide effective solutions
- Deliver outstanding customer service through phone, email, and chat
- Handle customer complaints promptly and professionally
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to achieve customer satisfaction goals
- Stay updated on company products, services, and policies
- Follow established procedures and adhere to quality standards
Requirements
- Fluency in Slovak and English, both written and spoken
- Previous customer service experience is beneficial
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and a customer-oriented approach
- Capability to multitask and thrive in a fast-paced environment
- Attention to detail and a commitment to delivering excellent service
- Basic computer skills and familiarity with software applications
- Willingness to relocate to Greece
- Valid European Passport or ID
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )