Join Patrique Mercier Recruitment as a Norwegian Speaking Customer Support Representative in beautiful Greece! If you’re passionate about providing top-notch customer service and want to work in a vibrant, multicultural environment, this opportunity is for you.

As a key member of our team, you will engage with Norwegian-speaking customers, addressing their inquiries and ensuring they receive the assistance they need. This role offers the chance to enhance your skills while experiencing the rich culture and lifestyle of Greece.

We are looking for individuals who are dedicated, communicative, and eager to help others. If you thrive in a fast-paced environment and want to contribute to a customer-centric team, we would love to hear from you!

Responsibilities

• Act as the first point of contact for Norwegian-speaking customers via email, phone, and chat.
• Provide accurate information about products and services while addressing customer issues promptly.
• Ensure high customer satisfaction by delivering friendly, professional service.
• Document all customer interactions and maintain accurate records in the system.
• Work collaboratively with team members to improve customer experience.
• Keep up-to-date with company offerings and policies to provide reliable assistance.
• Follow established procedures to uphold quality and compliance standards.

Requirements

• Fluency in Norwegian and English, both written and spoken
• Prior experience in customer support is a plus but not a requirement
• Strong communication and interpersonal skills
• Problem-solving mindset with a focus on customer satisfaction
• Ability to work independently and manage time effectively
• Familiarity with customer service software and computer systems
• Reliable internet connection and a suitable home office setup
• Positive attitude, willing to learn, and adaptable to change
• Availability to work flexible hours if required

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development
• Performance Bonus