At Patrique Mercier Recruitment, we are dedicated to connecting skilled professionals with opportunities that utilize their native language abilities. We are excited to announce an opening for a Native Irish Speaking Customer Service Agent to join our enthusiastic team in Greece. This role provides the opportunity to engage with customers while enjoying the perks of free relocation to a vibrant country renowned for its stunning landscapes and rich cultural heritage. If you are passionate about exceptional customer service and ready to embark on a new adventure, we would love to have you on our team!

Responsibilities

• Deliver outstanding customer support to Irish-speaking clients through various platforms including phone, email, and chat.
• Address and resolve customer inquiries, complaints, and issues promptly and effectively.
• Assist clients with product information, troubleshooting, and after-sales support.
• Accurately document all customer interactions and maintain comprehensive records.
• Collaborate with team members to achieve key performance indicators and enhance customer satisfaction.
• Provide feedback and insights on customer trends to management for continuous improvement.
• Contribute to developing and refining customer service processes to improve efficiency.

Requirements

• Fluent in Irish (native level) and proficient in English.
• Experience in customer service or a related field is highly desirable.
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced environment and adapt to changing demands.
• Excellent problem-solving abilities and a strong focus on customer satisfaction.
• Familiarity with customer service software and tools (e.g., CRM systems).
• Willingness to relocate to Greece and immerse yourself in a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )