Top 20 Best-Paying Jobs in Consumer Services [2025]

October 29, 2024 0 Comments

Making a career move?

We know it’s not easy, especially in an industry as broad as consumer services. There are endless job options, but which ones are actually worth your time?

Well— If you’re looking for roles that pay well and offer growth, you’re in the right place.

Let’s break down the top-paying jobs in consumer services so you can find your perfect fit.

List of the top 20 best-paying jobs in consumer services with annual salary range

High-Paying Jobs in Consumer Services

1. Client Services Director

Average Salary: $85,000 – $150,000

A Client Services Director manages high-level relationships between a company and its key clients. They ensure that services are delivered in line with the client’s expectations and handle major issues if they arise. This role is heavily consumer-facing, with a strong focus on delivering satisfaction and retaining key clients.

 2. Customer Experience Manager

Average Salary: $75,000 – $130,000

Customer Experience Managers (CEMs) lead the overall strategy to improve customer satisfaction. They focus on designing, executing, and improving customer journeys across various channels. Their insights shape how businesses interact with consumers, making their role essential in any service-oriented industry.

3. Customer Success Manager

Average Salary: $70,000 – $95,000

A Customer Success Manager (CSM) ensures that clients are satisfied with the products or services they purchase. Their primary responsibility is to foster long-term relationships and maximize customer retention. In industries like SaaS, this role is pivotal for ensuring continued customer satisfaction.

4. Account Manager

Average Salary: $60,000 – $110,000

Account Managers handle the day-to-day communication with key clients, ensuring their needs are met. Their role bridges the gap between the business and consumers, providing a consistent point of contact and driving both customer satisfaction and upselling opportunities.

5. Client Service Manager

Average Salary: $60,000 – $110,000

Client Service Managers work closely with top clients to ensure their needs are met in a timely manner. They help coordinate services, solve issues, and drive improvements to customer satisfaction. In consumer-facing industries, they ensure that client feedback is integrated into service delivery.

6. Service Delivery Manager

Average Salary: $65,000 – $105,000

A Service Delivery Manager oversees the end-to-end service delivery process to ensure that clients receive top-tier service. This role is common in industries like IT, telecommunications, and customer support, where efficient service delivery is key to maintaining client relationships.

7. Retail Operations Manager

Average Salary: $55,000 – $100,000

Retail Operations Managers supervise the daily operations of retail businesses, ensuring stores run smoothly and deliver excellent customer service. They are responsible for managing staff, inventory, and customer satisfaction, playing a key role in the retail sector.

8. Customer Support Manager

Average Salary: $50,000 – $90,000

Customer Support Managers lead teams of support staff, ensuring that customer inquiries and complaints are handled efficiently. They oversee the quality of support provided and implement strategies to improve overall customer satisfaction, essential for businesses that rely on consumer engagement.

9. Sales Manager (Consumer Services)

Average Salary: $55,000 – $85,000

Sales Managers in the consumer services industry focus on driving sales while ensuring a high level of customer satisfaction. They manage sales teams, analyze customer needs, and develop sales strategies that align with the company’s service offerings.

10. Guest Services Manager

Average Salary: $50,000 – $85,000

A Guest Services Manager oversees customer relations in the hospitality sector. They ensure that guests have a seamless experience from check-in to check-out, managing any complaints or special requests. Their goal is to enhance the guest experience, which is central to the hospitality industry.

11. Call Center Manager

Average Salary: $48,000 – $82,000

Call Center Managers oversee the operations of a customer service call center. They ensure staff provide efficient service, monitor performance, and handle any escalated customer issues. In industries where customer service is key, such as telecommunications and utilities, this role is essential.

12. Client Relations Specialist

Average Salary: $45,000 – $75,000

Client Relations Specialists build and maintain strong relationships between a business and its customers. Their goal is to ensure that clients feel valued and heard, which helps improve retention and satisfaction. This role is critical in sectors like financial services and healthcare, where consumer trust is paramount.

13. Customer Care Specialist

Average Salary: $40,000 – $70,000

Customer Care Specialists are the face of the company in many industries, answering questions and resolving issues via phone, email, or chat. Their ability to deliver a positive customer experience is crucial in sectors like e-commerce, retail, and hospitality.

14. Concierge

Average Salary: $35,000 – $65,000

Concierges work in hospitality settings, offering personalized services to guests such as booking reservations, providing information, and organizing events. This role is highly focused on ensuring a positive customer experience, particularly in luxury hotels and resorts.

15. Travel Agent

Average Salary: $38,000 – $60,000

Travel Agents help consumers plan trips, offering guidance on destinations, accommodations, and activities. They also resolve issues that arise during travel. The travel industry relies on agents to provide excellent customer service, ensuring travelers have seamless experiences.

16. Front Desk Supervisor

Average Salary: $30,000 – $55,000

Front Desk Supervisors manage the reception area of hotels, ensuring guests are welcomed and any issues are resolved quickly. They supervise front desk staff and coordinate check-ins, making them crucial to maintaining a high level of customer service.

17. Customer Service Representative

Average Salary: $30,000 – $50,000

Customer Service Representatives (CSRs) are the first point of contact for many businesses, handling inquiries, complaints, and feedback. They play a pivotal role in industries like retail, telecommunications, and finance, where customer interaction is a key component of service delivery.

18. Bank Teller

Average Salary: $28,000 – $45,000

Bank Tellers assist customers with everyday banking tasks like deposits, withdrawals, and account management. They are a critical part of consumer services in the banking industry, providing frontline support and helping customers manage their finances.

19. Retail Sales Associate

Average Salary: $25,000 – $40,000

Retail Sales Associates work directly with consumers, assisting them with purchases, answering questions, and providing a positive shopping experience. This role is central to the retail sector, where customer interaction is key to sales success.

20. Call Center Representative

Average Salary: $25,000 – $38,000

Call Center Representatives assist customers with inquiries and complaints over the phone. They work in industries like telecommunications, healthcare, and utilities, where customer service is delivered primarily through call centers.