Partnership Success Manager - Florida

To build lasting, trust-based relationships with our Florida partners—ensuring their success feels like your own. You’ll be their advocate, their cheerleader, and their problem solver, showing up with empathy, strategy, and follow-through from day one to long after the partnership is established.

• →Own the partner relationship from initial conversations through renewal and beyond, becoming their trusted point of contact.
  
  
• →Listen deeply to each partner’s goals and pain points, ensuring your support is personalized, relevant, and proactive.
  
  
• →Communicate with clarity and heart—whether guiding through tough conversations or celebrating a win.
  
  
• →Anticipate and address issues before they escalate, offering solutions that align with both partner needs and company goals.
  
  
• →Collaborate cross-functionally with internal teams (tech, product, curriculum) to make sure the partner experience is seamless.
  
  
• →Celebrate partners’ wins with intentional gestures that reflect their values and victories.
  
  
• →Track milestones and outcomes across partner programs to inform strategy and foster continuous improvement.
  
  
• →Adapt your communication style to meet each partner where they are—whether that’s drop-ins, virtual calls, thoughtful emails, or a quick celebratory text.

• A customer-first mindset—you don’t just want to solve problems, you want to understand people.
  
  
• 3+ years of classroom teaching experience (public schools or private education settings).
  
  
• Excellent communication skills, both written and verbal, with a natural ability to build rapport and trust.
  
  
• A servant-leader approach—you’re not afraid to get in the trenches to help a partner succeed.
  
  
• High emotional intelligence and the stamina to stay emotionally present through complex or stressful situations.
  
  
• Confidence in handling difficult conversations with grace, empathy, and clarity.
  
  
• Tech-savvy with systems like G-Suite, HubSpot, Slack, and CRMs.
  
  
• Proven organization and follow-up skills—your calendar and inbox are your superpowers.
  
  
• A strong sense of integrity—you’d return a lost wallet with the cash still inside.
  
  

• Have experience in teacher prep, higher ed partnerships, or B2B SaaS in education.
  
  
• Are energized by variety—no two partner situations or weeks are the same.
  
  
• Like to add unexpected touches to client relationships (coffee runs, surprise swag, handwritten cards).
  
  

• Job Type: Full-time
  
  
• Salary: $80,000 – $90,000 per year
  
  
• Location:  Florida / Remote with up to 100 days of travel required to partner campuses or industry events.
  
  
• Benefits:
  
  
• Medical Insurance with employer contribution and $0 copays
• Dental Insurance
• Vision insurance
• Life insurance
• 401(k) + employer contribution
• Paid time off
• Parental leave
• Professional development assistance

• Light up at the idea of building meaningful partnerships in the world of education
• Believe the little things—follow-ups, kindness, and integrity—make the biggest difference
• Are you ready to be someone’s “person”