Community Manager (Minecraft)

We’re looking for someone who understands the heart of online communities — and knows how to nurture them. If you're passionate about Minecraft, fluent in Discord culture, and ready to create a space where players feel heard, welcome, and excited to return — we want you on our team.

This position starts as an unpaid volunteer role with the potential to develop into a paid contractor position.

• Manage day-to-day interactions on Discord, forums, and social media channels to foster a welcoming, safe community
• Monitor and moderate player discussions, enforce community guidelines, and escalate issues as needed
• Collect, organize, and relay player feedback to internal teams to inform development and content decisions
• Coordinate community events, announcements, and engagement initiatives in collaboration with other teams
• Support onboarding and training of new moderators and community volunteers
• Maintain clear, transparent communication with the player base regarding updates, rules, and server news
• Track community sentiment and engagement metrics to identify trends and improvement opportunities
• Assist in creating content for social media and official communications when needed

• Proven experience managing online communities, ideally in gaming or Minecraft related environments
• Strong communication skills with the ability to engage positively and professionally with a diverse player base
• Deep understanding of Minecraft community culture, player expectations, and common challenges
• Experience using Discord and other community platforms (forums, social media) for moderation and engagement
• Ability to handle player feedback, moderate discussions, and resolve conflicts with empathy and fairness
• Comfortable collaborating closely with developers, content creators, and moderators
• Organized and proactive — able to manage daily community needs while contributing to long-term engagement strategies
• Basic knowledge of moderation tools and workflows; experience with bots and permissions a plus
• Fluency in German (written and spoken) is required; English proficiency is a plus
• Expected availability of around 10–15 hours per week with flexibility