Revenue Cycle Process Designer Senior

Remote, M-F, 8-5

• →In conjunction with operational and IT stakeholders, analyzes, develops, and recommends strategies to standardize processes related to revenue cycle functions in Epic and other EHRs and integrated software applications.
• →Researches, designs and recommends process improvements to drive revenue cycle best practices. Works in conjunction with operational and IT stakeholders to identify, evaluate, analyze, and develop integrated solutions for the standardization of revenue cycle activities.
• →Contributes to a single source repository of all processes and adheres to an agreed-upon methodology for drafting, revising, and approving policies and procedures. Adheres to the agreed-upon methodology for the periodic review and certification of these processes.
• →Oversees the workflow communication plan for impacted teammates.
• →Partners with other teams within Revenue Cycle Informatics, including Registration Quality to ensure their monitoring processes are effective and accurate as needed, and acts as subject matter expert on documented workflows for Revenue Cycle Training and Revenue Cycle Support to assist those activities.
• →Analyzes system or process issues, recommends changes, and provides consultation to leaders in implementing the standardized processes and changes within their work units.
• →Partners with Compliance, Internal Audit, and external audit agencies to assist with organizational oversight initiatives, as needed.
• →Partners with IT to review changes related to Epic Upgrades and other major projects to ensure system configuration supports best practice workflows across the Revenue Cycle and that impacted teammates are informed of and prepared for system changes.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Epic Cadence certification issued by Epic, or
• Epic Grand Central certification issued by Epic., or  
• Epic Prelude certification issued by Epic., or  
• Epic Resolute Hospital Billing Administration including Single Billing Office certification issued by Epic., or
• Epic Resolute Professional Billing Administration for Single Billing Office certification issued by Epic

• Bachelor's Degree in Business or related field.

• Typically requires 5 years of experience in an applicable area of Revenue Cycle, as well as experience in workflow and process design and/or process management.

• Revenue cycle knowledge with an emphasis on the area of focus for the given opening.
• High level of expertise in creating, organizing, maintaining and implementing improvements to support Revenue Cycle operations.
• Excellent assessment and documentation skills.
• Strong planning and organizational skills and experience managing multiple priorities simultaneously.
• Exceptional interpersonal, verbal and written communication skills.
• Experience in cross functional leadership and team facilitation. Ability to lead meetings, manage differences of opinions and adjudicate conflicting views.
• Proficiency in the Microsoft office (Excel, Word, and PowerPoint), or similar products. Ability to learn and proficiently use other applications.
• Proficiency in Epic’s UserWeb tools including NOVA and Galaxy
• Proficiency in ServiceNow’s support ticket tool

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• This position will require travel so will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.