Account Manager, Structural Heart, Cardiac Surgery (Washington DC)

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of Structural Heart disease.  We aim to lead the markets we serve by requiring the solutions we offer customers provide an improved benefit/risk profile as compared to existing standards of care; a performance threshold that by definition, guides and ensures the productive output of our engineering, business development, and clinical research efforts result in outcomes that advance the standard of care.

This is an entry-level sales position in the Structural Heart Product Division. The SH Account Managers position will have assigned account responsibility and associated annual sales revenue plan for each account. The annual revenue plan will be determined by the accounts assigned to the Account Manager. An annual territory business plan will be required from the RSD to layout the plan to establish sales revenue in un-covered or underdeveloped accounts within the assigned territory.

• Responsible for achieving assigned revenue goals for all accounts in the territory.

• Develops and maintains relationships with new and existing territory customers.

• Develops and maintains an understanding of Abbott’s Surgical Valves products and competitive technologies

• Provides education, sales, and technical product support in response to field inquiries and customer requirements

• Provides regional procedural case coverage where appropriate  

• Provides support as needed in the following areas:  sales support, training & education, clinical studies/data collection, new product in-service training, fellow’s programs, industry conferences, peer-to-peer programs etc.

• Develops and adheres to actionable business plan.

• Performs required administrative sales duties, e.g., filing expense account reports, scheduling appointments, and making travel plans.

• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.

• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

• Interacts with customers and assigned institutions, physicians and technicians, customer purchasing and administration.

• Interacts with all levels of sales and sales management staff

• Performs other related duties and responsibilities, as assigned.

• Ability to work with excel, PowerPoint, Power BI, and other reporting programs to manage sales and territory data

• Ability to interpret and use sales data to manage territory and accounts effectively

• Bachelor’s Degree or four years of relevant work experience in lieu of a bachelor’s degree.

• 1-2 years of successful sales or related business experience, preferably within the medical device industry.

• Well organized, capable of juggling multiple projects and accustomed to tight deadlines.

• Excellent personal computer skills including MS Excel, Word, Outlook, and Power Point.

• Ability to work in a highly matrixed and geographically diverse business environment.

• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.

• Ability to leverage and/or engage others to accomplish projects.

• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.

• Multitasks, prioritizes, and meets deadlines in timely manner.

• Strong organizational and follow-up skills, as well as attention to detail.

• Excellent interpersonal, verbal, written and presentation skills.

• Schedule flexibility for case coverage and client meetings after hours and on weekends.

• Ability to travel approximately 25-50% of the time, dependent on territory geography.

• Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.  If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

• Experience with direct quota attainment and performance metrics

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