PASA Case Manager

We are seeking a dedicated and experienced professional to join us as PASA Case Manager. This role will report into the PASA Program Lead – Colorado. This is a Full-Time Hybrid position based in Denver, CO.​

• Manage patient intake and onboarding processes, including assessments, care plan development, and initial service setup.​

• Oversee a caseload of PASA participants, coordinating services, monitoring progress, and adjusting plans as needs evolve.

• Provide ongoing patient support, including family check-ins, attendant guidance, incident reporting, and care continuity.​

• Ensure compliance with HCPF PASA regulations, operational memos, and documentation requirements like EVV and physician attestations.​

• Collaborate with the PASA Program Lead and cross-functional teams to resolve issues, optimize service delivery, and track utilization metrics.​

• Maintain accurate records in our EMR or similar systems, preparing reports on caseload status, outcomes, and quality improvements.

• Build relationships with CMAs, CCBs, and referral partners to facilitate smooth transitions and program growth.​

• Participate in training, quality reviews, and continuous improvement initiatives for PASA services.

• 2-3 years of direct experience as a case manager or similar role specifically within Colorado's PASA program (CES/SLS Waivers).

• Familiarity with PASA services such as Community Connector, Homemaker Enhanced, Respite, or Supported Community Connector.​

• Experience in care coordination, patient onboarding, caseload management, and Medicaid home health compliance.

• Strong organizational skills with proficiency in Google Workspace, Salesforce, or equivalent tools for documentation and reporting.

• Excellent communication and empathy, with the ability to support diverse families in a person-centered approach.​

• Ability to work independently in a fast-paced, hybrid environment while thriving in ambiguity.​

• Located in the Denver metro area; willing to travel across Colorado as needed.​

• Bachelor's degree in social work, nursing, healthcare administration, or related field (preferred).