The Workplace Guest Experience Coordinator is responsible for the day-to-day operation and administrative activities at multiple buildings within the district. Leads Supervisors to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.
Pay: $25/HR
The pay listed is the hourly/salary rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management
Responsible for the day-to-day operation and administrative activities at multiple buildings within the district. Leads Supervisors to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.
Reception
Coverage of Reception duties, as needed
Copying, scanning, shipping, and scheduling meetings
Updating floor plans, as needed
Event Coordination
Coordinate needed event staff (janitorial, security, valet, engineering, etc.) and create work schedules for events
Coordinate load-in and setup of external vendors; facilitate the collection of vendor documentation (certificates of insurance, permits, etc.)
Assist with event set-ups, including space preparation (moving furniture, placing event/restroom signage, stanchions, etc.)
Assist with set-up/break-down of courtyard furniture (cushions, covers, etc.)
Generate, process, and track estimates and invoices for internal/external events
Upkeep of event storage room and contents
Update and maintain Screenings & Events calendar
Maintain visitor security procedures including signing in/out and issuing of visitor passes
Safety and Emergency Response
First Aid Attendant and Fire Warden (Training to be provided)
Initiate response procedures in the event of an emergency
Assist with evacuation procedures, in the event of an emergency
Facilities Support
Escort contractors, as needed
Order food/beverages as requested for meetings
Order groceries and supplies, as needed
Refill snack dispensers
Coverage of reception duties, as needed
Assist with the coding of invoices for general office and facilities
Interface with vendors as needed/requested to resolve billing inquiries and discrepancies
Assist with creating, tracking and resolving work orders
Update and maintain bulletin boards in common spaces
Maintain office supply cabinets and areas; order supplies as needed and/or requested by the office staff
Maintain copier areas and order supplies as needed. Contact vendors as needed for copier repairs/maintenance
Maintain a working inventory of conference room furniture and supplies for meetings and events; conduct regular inspections to maintain functionality and aesthetic integrity of conference facilities and equipment
Assist with conference room set-ups for meetings and luncheons
Assist with day to day tasks of coordinating facility maintenance and operations
Workspace set-up for new-hires/visitors
Workspace clean-up for departures (employees/visitors)
Any and all other duties as assigned
Must be proficient in Microsoft Office (Excel, Word, Outlook)
Must have clear and professional communication skills
Must be able to multi-task and balance many different projects at one time
Must be able to stay organized in a fast-paced environment
Must have a hands-on approach to all work and projects
Must be able to work well with all teams
Must be able to problem-solve throughout complex projects
2-3 years of experience working in a Facilities/Maintenance environment
Experience in a Studio/Production environment preferred
