Decarbonization Advisor

Decarbonization Advisor
Hybrid, ideally living in MA  •  Full-time  •  May 2026

Reporting to the Associate Program Manager and working closely with experienced members of Abode’s decarbonization team, this position will include some or all of the following responsibilities: 

• The Residential Decarbonization Advisor (Advisor) will help homeowners understand the capabilities and limitations of heat pump technology based on their home’s attributes and their goals for the systems. Consultations may range from helping people to understand the basic pros and cons of systems to helping them better understand sizing, design, and installation considerations to maximize their benefits. The Advisor will utilize Abode’s proprietary quote review tool to consult virtually with residential customers to compare and evaluate equipment options for adopting heat pumps. This position focuses primarily on Residential customers and may support future Commercial initiatives as necessary. 

• The Advisor may meet (typically not more than once or twice a week) either virtually or in the field with companies involved in manufacturing, distributing, and installing heat pumps, both to provide them with information about related programs and incentives, as well as to learn more about industry needs. 

• The Advisor will partner with the rest of the team to provide ongoing support to both contractors and customers, with tasks including managing a shared inbox/phone line for contractor inquiries, responding to and helping to resolve customer and contractor issues, and conducting regular reviews of contractor certifications and following up as needed to obtain renewed documents. 

• The Advisor will work collaboratively with internal and external partners to develop new program tools, as well as deliver on the creation and/or improvement of resources to meet evolving program needs and technology updates. 

• The Residential Decarbonization Advisor will stay current with evolving standards for the recommended design and installation of heat pumps, providing fact-based, useful advice to homeowners and contractors. 

• Abode is evolving multi-faceted programs for state agencies and utilities utilizing a comprehensive blend of education, technical assistance, and financial incentives to accelerate the adoption of electrification and decarbonization solutions.  The Advisor role will evolve over time to encompass new or changing responsibilities as these programs mature. 

Strong candidates for this position will bring most, if not all, of the following skills and experience: 

• Strong technical expertise in residential and small-medium commercial building science and energy efficiency, as evidenced by: 

• A degree in building science, mechanical engineering, sustainability or other related fields, and/or 

• Industry certifications such as CEM, BPI, LEED, or other related credentials 

• Previous experience in and knowledge of building science obtained through work in utility energy efficiency programs, HVAC design or installation, construction, or other related businesses. 

• Demonstrated aptitude for learning industry jargon and technical content and translating it into clear, concise, digestible information. 

• Previous experience in an advisory, educational, or customer service role providing advice or assistance to customers. 

• Familiarity with navigating government or utility incentive programs. 

• Previous experience working as a contractor or engaging with such contractors. 

• Ability to travel to locations in MA as needed. 

• Effective oral and written communications skills; both 1:1 and in making presentations to groups.   

• Fluency in Spanish or Portuguese as well as English is a plus. 

• Demonstrated aptitude in quickly learning and working with software such as Microsoft Office, Salesforce, and energy modeling tools.       

• Calm, even temperament suited to meeting people with different needs and backgrounds where they are. 

• Adaptable, flexible, collaborative team player that brings a positive can-do attitude. 

• A self-starter, able to proactively manage competing demands and changing schedules to complete tasks in a timely and diligent manner. 

Please visit www.AbodeEnergy.com/careers to submit a resume and cover letter.  Applications will not be considered without a cover note clearly explaining why you would be a good fit for this position.  We look forward to hearing from you!  

Abode is focused on broadening opportunities for individuals from demographic groups that are historically underrepresented in the energy sector.  We are committed to building an inclusive workplace culture where talented people of widely diverse backgrounds thrive.  All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status or disability.