Collections & Recoveries Advisor

Ebenemid

OtherAdvisor

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Overview

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise,

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OtherAdvisor

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job Summary

Overall job purpose Manage customer debt for all products (all products, e.g., secured/unsecured loans/cards, etc.) through effective and efficient collections and recoveries activities (tele-calling/SMS/letters/ digital means) and strategies in order to reduce impairment. This will involve negotiating repayment with customers and bring the maximum promise to pay, settlement arrangement, agree on repayment plan, restructure and rehabilitation of account. Arrangements may also be on off balance sheet items where cases have been written off. The role may also involve face to face meeting with clients and referring cases for litigation.