Young Adult Peer Supporter (Teen Talk Lines)

At Access Services, we know great work starts with real support for all employees, including part time. At Access Services you have the ability to earn PTO, get a 401k match and get paid for training.  

Are you a young adult who is passionate about suicide prevention and supporting your peers with mental health needs? Do you have lived experience with mental health, the ability to drive, and a desire to grow your leadership skills by mentoring and training others?

The selected candidate must meet all qualifying and ongoing job criteria including background checks and a driving history record. 

• →Answer telephone calls and text messages, exhibiting empathy and active listening skills
• →Complete daily logs and required documentation in a timely manner
• →Communicate with supervisors effectively, accurately, and in a timely manner
• →As needed, offer support to individuals developing recovery/WRAP plans
• →Maintain regular and predictable attendance
• →Ensure own proper conduct and fair representation of Access Services
• →As needed, respond to teens reaching out on the Teen Talk Line
• →Potential travel to fairs, community events, and to lead Teen Talk Line Clubs in local high schools.

• High school diploma or GED (required)
• 1+ years of personal experience with mental health challenges (required)
• Completed Certified Peer Specialist (CPS) or Certified Recovery Specialist (CRS) certification is required, or the willingness to complete this training within the first six months of hire.
• Eligibility to be a candidate for this position requires being falling in the range of 18-25 years of age to meet our contractual requirement for a young adult supporting their peers calling in on the Teen Talk Lines. 
• Eligible candidates will be selected for hire based on meeting all requirements, skills, and abilities to carry out the responsibilities of the position.
• Some experience supporting teens with mental illness (preferred)

• A valid US driver’s license for at least two years, not including time with permit.
• No serious traffic convictions within the past three years. (Serious convictions include, but are not limited to, DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents within that period).
• Access to a reliable vehicle during work hours. Vehicle must have valid registration and inspection stickers.
• Valid auto insurance. You will be asked to provide proof that you are a covered driver on the policy.

• Utilize desktop computer equipment on a daily basis.  

• Able to lift or move items associated with sedentary work and light work (exert up to 20 lbs.).  

When you join us, you’re not just stepping into a role, you’re joining a team that offers real support, opportunities to grow, and meaningful work that makes an impact.