Accrete

Join our innovative team at Accrete (https://www.accrete.ai/), a leading product development company specializing in GenAI and ML-powered solutions. We're dedicated to pushing the boundaries of technology and delivering exceptional software products that redefine products and solutions to deliver business outcomes across industries.

We are looking for a well-rounded Staff Product Operations Specialist who understands technical program management, project management, and product management at its core. You need to have adequate technical expertise to drive the development of cutting-edge technology products.
As the primary Staff Product Operations Specialist, you are responsible for delivery during all the product development stages for your product development team. You sit in the middle of the build teams (Product, Engineering, AI Research, ML Engineering, Infrastructure, IT, etc.) and ensure the product is ready for the next stage by monitoring, tracking, and engaging your counterparts across the finish line. You will regularly initiate programs, monitor their progress, and introduce adjustments to improve process efficiency.

Ensuring an efficient workflow includes regular work schedule adjustments, process improvement methods, and Agile project management. That said, you need to be familiar with project and product tooling including JIRA.

Meanwhile, we expect the Staff Product Operations Specialist to provide relevant suggestions and solutions to problems within the product development cycle. You’re an ideal candidate if you have a knack for identifying problems and inefficiencies and fixing them. This individual will spend most of their time fulfilling their product deliverable responsibilities, but also is part of the broader Product Operations team, who is constantly pushing the status quo for company wide efficiency and operational initiatives.

• →⁠Bachelor's degree in Engineering, or related field
• →⁠4-6 years of product operations management experience. We prefer that you have prior relevant experience in a similar or related industry but it’s not a requirement.
• →Working knowledge of Agile practices is a must.
• →You need to have a deep understanding of the product development process, the product lifecycle, and program management.
• →A PMP or Scrum Master certification is a plus.
• →Advanced knowledge of individual product development stages is a must.
• →You need to have prior leadership experience in product planning, management, and project management.
• →It’s crucial that you have excellent communication skills for a smooth collaboration with engineers and other teams.
• →Experience recording and evaluating product performance metrics is crucial, along with the ability to report them to senior management and other stakeholders.
• →An ability to manage project timelines, prioritize tasks, and align teams based on those tasks is crucial.
• →Need to have Experience of working with project management tools - especially Jira and Confluence.
• →Prior experience in product deployment and integration is a plus.
• →It’s crucial to have the ability to solve problems and technical issues as they present themselves.
• →Strategic thinking is key in ensuring the efficient management of several complex projects.
• →Bonus if you’re proficient with SQL, programming languages, and some coding.

At Accrete we value professional growth and development of our employees. As a Staff Product Operations Specialist, you will have access to a variety of career advancement opportunities and growth within the organization. We provide ongoing training, mentorship, and opportunities to take on leadership roles within your team and work with leaders across departments.