Assistant Store Manager

Ca-Stockton-mid

RetailStore Manager

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Quick Summary

Technical Tools

RetailStore Manager

Benefits:

Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development

Job Benefits

Positive work environment
Locally owned company with the backing of national brand, Ace Hardware
W-2 status
Fun, collaborative environment
Paid time off
Training
Opportunity for advancement

We are Stockton's longest running Ace Hardware store. Family owned and operated for over 40 years. We are currently seeking a highly motivated, detail oriented, professional Assistant Store Manager for a fast paced customer service based work environment. Someone who possesses a strong work ethic, ability to demonstrate team management skills, as well as assisting our customers. Being the best at customer service is what we are known for. We are looking for someone with leadership experience, as well as knowledge in the following departments.

Hand and power tools
Paint and surface preparation
Electrical and lighting
Plumbing
Hardware
Lawn and garden
Irrigation
Outdoor power equipment
BBQ and outdoor living

Excellent communication skills
Being the best at customer service is what we are known for. We need someone who is able to professionally communicate with our team, and identify customers needs, as well as clearly communicating solutions for them.

Professional appearance

Professionalism and overall appearance are crucial for us and our stores image. We need someone who is punctual with reliable transportation to and from work everyday.

Job responsibilities

Assist in coordinating daily store and customer service operations
Manage store in the Store Manager's absence
Monitor and maintain store inventory, including ordering products and supervising stock levels
Assist in employee evaluations, and providing coaching/training sessions
Resolve customer complaints and queries, ensuring high levels of customer satisfaction
Ensure the store's cleanliness and visual standards are maintained
Support the Manager in implementing company policies and operational procedures
Handle day-to-day issues and escalate major concerns to manager when needed
Help create staff schedules and ensure adequate coverage during shifts

Qualifications

Leadership experience in a retail setting
Reliable transportation to and from work
Flexible schedule, and ability to cover shifts
Strong work ethic and professional demeanor
Excellent communication and customer service skills
Collaborative, optimistic and dependable

Pay and schedule will be discussed upon interview and hiring. If this sounds like the type of position you've been looking for, we look forward to hearing from you.