Branch Assistant - New Haven Branch

Join the Allen County Public Library's New Haven Branch as a Part-Time Branch Assistant. Located in New Haven, Indiana, this onsite position allows you to support your community and provides the opportunity to work in a collaborative environment that values teamwork and inclusion. The position is 28 hours per week and starting pay is $14.05-16.00, depending on experience.

• Monday, Wednesday, and Friday: 9:00 AM - 6:00 PM
• Tuesday: 5:00 PM - 9:00 PM
• Saturday: 9:00 AM - 6:00 PM, rotates with Friday every three weeks 

We are a welcoming hub for learning and connection, we empower our community with knowledge, resources, and inclusive experiences-putting people first and creating a place where everyone belongs and thrives.

As a Branch Assistant, you'll help our library run smoothly by connecting patrons with materials, answers, and a welcoming experience. This role exists to keep service moving-especially when circulation and holds become busy.

Key Responsibilities:

• Checking items in and out
• Helping customers place and pick up requested items
• Watching for returned materials that need follow-up, 
• Assisting patrons with new or replacement library cards
• Support customers as they use everyday technology and library systems

Qualifications:

• Friendly, people-first customer service and clear communication
• Comfort using computers, standard office equipment, and library software
• Ability to follow procedures carefully and protect patron confidentiality
• Team-minded, tactful, and professional in a public setting

If you would like to play a pivotal role in connecting patrons with the resources they need, apply to be our next Branch Assistant today.