Luxury Residential Hospitality Associate- San Francisco

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. 

Action Property Management is seeking hospitality professionals to join our teams at some of the most prestigious luxury residential communities in San Francisco. We are looking for individuals who bring the service excellence of luxury hotels, fine dining establishments, or high-end retail environments and are committed to exceeding expectations every day.

• Luxury hotel, fine dining, luxury retail, or hospitality experience
• Professional presence and polished communication skills
• Genuine desire to assist others and anticipate needs
• Solutions-oriented mindset with strong attention to detail
• Commitment to excellence and delivering white-glove service

• Must be over 18 years of age and successfully pass a criminal background check and drug screening.
• Minimum of 2 years of customer service experience. Hospitality, concierge, fine dining experience or luxury residential experience preferred.
• Luxury hotel, private club, or high-end residential experience strongly preferred.
• Exceptional verbal and written communication skills.
• Polished and professional presentation with a strong service mindset.
• Ability to anticipate resident and guest needs while providing personalized attention.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain calm in a fast-paced environment.
• Familiarity with Microsoft Office applications preferred.
• Reliable, punctual, and dependable.
• Team player with a positive attitude and willingness to support others.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.