Orthotic Technician

Description

At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home.

• Commitment to Our People – Support, Development, and Advancement Opportunities
• Competitive Compensation and Incentives
• Comprehensive Total Rewards & Benefits
• Industry-Leading Care & Innovation
• Responsible Environmental Stewardship

The Orthotic Technician is not certified and provides on-site customer service and assist certified practitioners with orthotic fitting based on prescribed treatments and recommendations made by the physician. The Orthotic Technician provides support to Orthotic Fitters as needed and delivery equipment as instructed. Also, focuses on helping our clients receive the best care, works as an advocate for the client by building rapport, supporting, reassuring, and educating the client throughout every interaction.

• Supports and collaborates with orthotic practitioners in the evaluation and analysis of a patient’s need for orthotic services.
• Under the supervision of a certified practitioner may examine and evaluate patient’s needs in relation to disease and functional loss to meet physician prescription.
• Perform fitting and execute minor modifications under the direct supervision of an Orthotic Fitter or Physician as needed.
• Assists Orthotic Fitters in evaluating orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work.
• Instruct patient in use of prescribed device.
• Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
• Under supervision of an Orthotic Fitter or Manager carries out treatment utilizing any rehabilitation equipment for which he/she has received adequate instruction in its use and has demonstrated adequate understanding and competency, cares for braces, prostheses, bandages, and other assistive devices as required
• Assume on-call responsibilities during non-business hours in accordance with company policy.
• Monitor patients over time and make any necessary changes to the devices to keep them in good condition within guidelines.
• Follow up with patients and physicians as needed.
• Provide detailed clinical notes to patient records.
• Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care.
• Participate in educational and professional programs and/or review professional literature on an ongoing basis to maintain knowledge and competency in current and developing techniques and professional standards.
• Ensure that the services provided in your assigned territory are done so in accordance with all federal, state, and local laws, rules, and regulations, including but not limited to those put forth by CMS, PA Dept. Of Health, DOT, FDA, OSHA, and the company’s accreditation organization.
• Enter patient demographic information in database for insurance/qualification verification.
• Delivers orthotic equipment on time to various locations
• Other duties as assigned.

• High school diploma or equivalency is required
• One (1) year of experience in providing customer services in a HME, health care setting, medical office, sports rehab, fitness, or retail environment is required
• Valid and unrestricted driver’s license from state of residence

• Company conducted Background Check is required for all roles
• Company conducted Motor Vehicle Record Check is required for driving roles
• Clinical roles require valid licensure/certification, where applicable