Home Care Branch Manager

United States·Richmondmid

OtherBranch Manager

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Quick Summary

Overview

Position Summary: This position manages the daily operations and administrative functions, including recruitment, orientation,

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OtherBranch Manager

What We Offer

~2 min read

✓Provide direction, leadership and oversight to ensure the branch is operating in compliance with all company and contractual requirements

✓Participate in the development and implementation of the branch’s objectives, strategies and initiatives for client census/revenue growth and business development, and in the execution of related sales and marketing plans

✓Develop and maintain relationships with state and county referral agencies to promote the branch’s programs and services, and expand its client base. Participate in national and regional home care industry organizations to follow trends and developments, and identify potential business opportunities

✓Oversee the recruitment, orientation, training and retention of branch and office support staff

✓Provide direction and guidance to branch and administrative employees to ensure workers compensation, and unemployment claims are reported and handled appropriately

✓Facilitate team meeting daily or as needed

✓Meet and exceed the monthly budgeted authorized hours for the branch by managing the Instant Quality Assurance Report

✓Evaluate skills of the administrative staff annually and conduct additional training and counseling as needed

✓Develop and maintain relationships with all referral sources and conduct community outreach and/or attend employee recruitment events

✓Develop and execute processes to ensure clients are receiving services as authorized

✓Prepare and present weekly/monthly progress reports to Agency Director

✓Troubleshoot and resolve customers’ concerns and grievances

✓Process payroll and billing as needed

✓Maintains a high degree of confidentiality at all times due to access to sensitive information

✓Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

✓Follows all Medicare, Medicaid, state, federal and privacy regulations and requirements

✓Abides by all regulations, policies, procedures and standards

✓Other duties as assigned

Requirements

~1 min read

Bachelor’s degree in related field preferred
3 plus years of Health Care experience required
1 years of health care leadership experience required
Must have demonstrated ability to drive census/revenue growth and sales/develop business
Must have P&L experience and the ability to develop and manage an agency budget
Must have strong communication, teambuilding, and interpersonal skills
Must have reliable transportation, valid driver’s license, and valid car insurance

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.