Home Care Service Coordinator

West Plainsmid

OtherService Coordinator

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Quick Summary

Requirements Summary

Must have high school diploma or equivalent. 1 year of Industry experience required 2 years of office and scheduling experience preferred Interpersonal, organizational and communication skills.

Technical Tools

OtherService Coordinator

We’re looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You’ll be the go-to problem solver—juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment!

What We Offer

~1 min read

✓Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.

✓Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted.

✓Contacts care providers and clients to provide service updates

✓Conducts monthly client wellness calls and conducts home visits as required

✓Provides thorough, complete follow-through on escalated client complaints and theft claims

✓Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company’s policies and guidelines

✓Ensures the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutter

✓Maintains a high degree of confidentiality at all times due to access to sensitive information

✓Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency

✓Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements

✓Abides by all regulations, policies, procedures and standards

Requirements

~1 min read

Must have high school diploma or equivalent.
1 year of Industry experience required
2 years of office and scheduling experience preferred
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.