Quality Assurance Specialist (Home Care Compliance)

United States·Las Crucesmid

Quality Assurance SpecialistLaboratory & Life Sciences

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Quick Summary

Overview

Addus/Ambercare is searching for a Quality Assurance Specialist to join our team in Las Cruces NM.

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Quality Assurance SpecialistLaboratory & Life Sciences

Addus/Ambercare is searching for a Quality Assurance Specialist to join our team in Las Cruces NM.

What We Offer

~1 min read

✓Monitors client’s condition and performance of duties by Home Care Aides

✓Maintains all company and Department on Aging rules, regulations, and standards

✓Conducts home visits to new clients to welcome and review the Welcome Packet

✓Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed

✓Prepares and completes accurate evaluation reports and case notes as needed

✓Maintains schedules to assure timely completion of all assigned home visits

✓Attends weekly branch meetings

✓Maintains a high degree of confidentiality at all times due to access to sensitive information

✓Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

✓Follows all Medicare, Medicaid, and HIPAA regulations and requirements

✓Abides by all regulations, policies, procedures and standards

✓Performs other duties as assigned

Responsibilities

~1 min read

→Maintain positive internal and external customer serevice relationships
→Maintains open lines of communication
→Plans and organizes work effectively and ensures its completion
→Meets all productivity requirements
→Demonstrates team behavior and promotes a team-oriented environment
→Actively participates in Continuous Quality Improvement
→Represents the organization professionally at all times

Requirements

~1 min read

High School diploma or equivalent
Four years of administrative experience
Ability to handle confidential aspects of the role
Good command of Microsoft Office Suite (Word, Excel, PowerPoint)
Strong oral and written skills
Assesses work load and re-prioritize as needed, handling multiple task under tight deadlines
Works under pressure and deals with interruptions and other unexpected events and make necessary adjustments
Interacts professionally with all levels of management and staff

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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