Scheduling Specialist

OtherScheduling Specialist

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Overview

Scheduling Specialist – Full-Time | Home Health | Bartlett, TN Keep Care Moving. Make a Difference Every Day. Are you an organized,

Technical Tools

OtherScheduling Specialist

~1 min read

✓Medical, Dental, Vision, Life & Disability Insurance (effective the first of the month)

✓401(k) Retirement Plan with Generous Company Match

✓Generous Paid Time Off

✓Paid Holidays

✓Tuition Reimbursement

✓Employee Referral Bonus Program

✓Merit-Based Increases

✓Employee Discount Programs

✓Positive, Collaborative Work Environment

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→Confirm patient appointments and complete reminder calls according to company guidelines.
→Coordinate and manage patient and clinician schedules efficiently.
→Track daily scheduling metrics and communicate scheduling trends to leadership.
→Answer incoming calls while providing exceptional customer service to patients, clinicians, and visitors.
→Maintain accurate patient records within scheduling and billing systems.
→Complete scheduling documentation, forms, and correspondence.
→Provide administrative, billing, and customer service support as needed.
→Protect confidential patient information and maintain HIPAA compliance.
→Maintain dependable attendance while supporting the changing needs of the department.

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High school diploma or equivalent required; college degree preferred.
Minimum of two (2) years of experience in a medical office or healthcare setting preferred.
Experience in a high-volume medical office environment required.
Patient scheduling experience in a physician’s office or healthcare setting preferred.
Bilingual (Spanish) is a plus.
Proficiency with Microsoft Office and general computer applications.
Strong organizational, communication, and multitasking skills.
Ability to work collaboratively in a fast-paced, team-oriented environment.