Business Analyst II

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.

Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology.

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.

Business Analyst II serves as an individual contributor within a team; with the support and guidance of leadership, you will be responsible for supporting the goal of meeting scope, schedule and delivery requirements. You will begin to develop an awareness and understanding of the business analysis/requirements management function within the program, as well as interact with stakeholders. Primary expectations for a Business Analyst II include:

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  Identifies and communicates with key stakeholders to meet delivery requirements

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  Gathers, reviews and analyzes business and industry data, including key performance indicator reports and other key metrics using industry standard tools

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  Serves as a liaison between various groups, helping to create operational efficiencies

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  Assesses options for process improvement, including business process modeling

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  Understands requirements and dependencies and develops documentation associated with project/program requirements, scope, process and operations

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  Collaborates with Project and Program Managers and cross-functional teams

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  Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operations

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  Drives requirements analysis and communicates impacts to delivery based upon the product roadmap

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  Comprehensive understanding of business analyst industry, tools, and processes

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  Continued development of analytical skills

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  Participates in team working sessions, following and improving processes and workflows

• Bachelor’s degree and 2+ years of experience

  • Relevant years of experience may be substituted for education

• Create documentation, instruction manuals, how-to-guides, and other artifacts that communicate complex and technical information

• Experienced with tools or industry standards and technology systems utilized to gather and manage requirements