Accounts Receivable & Billing Coordinator

Role Overview The Accounts Receivable & Billing Coordinator is responsible for supporting the full billing, invoicing, collections, and receivables workflow for restoration projects. This role serves as a key coordination point between project management, field operations, accounting, and leadership to ensure completed work is billed quickly, collections are actively managed, and receivables remain current and visible. This is a highly organized and detail-oriented role requiring strong follow-through, urgency, communication, and accountability. The ideal candidate must be proactive and capable of managing multiple projects and billing activities in a fast-paced environment. This position plays an important role in accelerating cash flow, reducing aging receivables, improving operational accountability, and ensuring no completed work goes unbilled. Requirements Billing & Invoice Coordination Monitor project completion activity and billing triggers through internal communication channels and project management meetings. Coordinate and initiate invoice requests upon: Deposits Project milestones Project completion Ensure invoices are generated accurately and in a timely manner. Verify billing amounts, supporting documentation, and project details prior to invoicing. Maintain organized invoice communication records and email chains. Ensure all required stakeholders are included on billing communications. Work closely with project managers, operations, and accounting to resolve billing discrepancies or missing information. Accounts Receivable & Collections Manage collections follow-up for outstanding receivables. Execute required collections follow-up cadence on all open balances. Maintain professional communication with customers regarding invoice status and payment expectations. Track payment commitments, aging accounts, disputes, and collection activity. Escalate delinquent accounts when necessary. Maintain complete documentation of collection efforts and customer communications. Assist in resolving invoice disputes and payment delays. Operational Coordination & Revenue Tracking Attend weekly project management meetings to identify: Completed but uninvoiced projects Upcoming billing milestones Potential revenue delays Aging receivable concerns Ensure immediate follow-up actions are taken after meetings. Maintain visibility into project billing status. Coordinate closely with operations and project management teams to prevent billing gaps. AR Reporting & Cash Flow Support Prepare and distribute weekly AR aging and collections reports. Maintain and update a rolling 13-week collections and cash flow forecast. Provide visibility into: Expected invoice generation Expected collections Delayed payments Revenue risks Track payment trends and assist with identifying opportunities to improve cash flow performance. Process Compliance & Documentation Ensure all billing and collections activities are: Documented Centralized Organized Visible to leadership Follow internal billing and collections procedures consistently. Identify process improvement opportunities to increase efficiency and billing accuracy. Support continuous improvement of AR and operational workflows. Qualifications Required 2+ years of experience in: Accounts Receivable Billing coordination Collections Project-based invoicing Strong understanding of AR aging and collections processes. Excellent organizational and follow-up skills. Strong written and verbal communication skills. High attention to detail and sense of urgency. Ability to manage multiple projects and priorities simultaneously. Strong proficiency in: Microsoft Excel Email communication Reporting systems Project tracking tools Preferred Experience in: Restoration Construction Field services Project-based businesses Experience with Knowify or similar project management/accounting software. Experience assisting with cash flow forecasting and AR reporting. Benefits Group health and life insurance Two weeks paid vacation By signing this application, the applicant consents to Adlinc collecting, processing, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.