Renewals Sales Specialist (Public Sector)

The Enterprise Renewal Sales Specialist will engage with existing customers to secure renewals of their Enterprise Agreements with Adobe across the Public Sector Canada space. This will be accomplished by understanding current customer environments, use cases, value realization, adoption trends, and usage indicators. The role requires managing existing accounts through enterprise agreement renewals while also identifying growth opportunities within the assigned account portfolio.

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  Drive and close renewal opportunities and upsell within the Strategic Public Sector Canada Enterprise space

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  Assist customers in understanding Adobe enterprise solutions, configurations, environments, and how they align with current infrastructure, compliance requirements, and organizational objectives

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  Drive CXO customer retention through customer insights, usage trends, understanding of business challenges, and alignment to organizational priorities

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  Leverage Mutual Action Plans to drive timely renewals and long-term customer success

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  Planning: Demonstrate strong planning skills to manage customer renewals, priorities, and timelines throughout the fiscal year

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  Time Management: Partner closely with Account Directors and Product Specialists to strategically drive customer retention and expansion plans across existing Adobe relationships

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  Identify and drive incremental growth opportunities with every renewal while uncovering additional expansion opportunities beyond the current Adobe footprint

• 3–5 years of prior inside or outside sales experience, preferably in enterprise software, with a proven track record of success

• Previous experience in account management related to renewing Enterprise Agreements, including understanding customer use cases, product adoption, and contractual requirements

• Experience selling into Public Sector accounts in Canada is preferred

• Understanding of the enterprise sales cycle and solution-selling process within Strategic Accounts is helpful, but not required

• Excellent communication and interpersonal skills with strong active listening abilities

• Experience managing the full sales cycle from prospecting to close while carrying quota responsibility for an assigned territory

• Ability to accurately forecast and manage pipeline activity on a monthly and quarterly basis

• Maintain accurate and up-to-date opportunity records within CRM systems

• Highly organized with the ability to prioritize and thrive in a fast-paced environment

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. 

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.