Implementation Tax Consultant I

United StatesSourcingmid

OtherImplementation

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Quick Summary

Key Responsibilities

Consult with clients to deliver a comprehensive ADP solution Guide and drive the client towards the best solution for their business needs Analyze existing systems, tax jurisdiction

Technical Tools

OtherImplementation

Responsibilities

~2 min read

→Consult with clients to deliver a comprehensive ADP solution
→Guide and drive the client towards the best solution for their business needs
→Analyze existing systems, tax jurisdiction requirements, and business processes
→Partner with clients to understand their business and related needs
→Incorporate new processes, tools and approaches when recommending an ADP solution
→Utilize broad payroll and tax knowledge to recommend solutions to the client when appropriate
→Understand client business issues and concerns and recommend and implement appropriate solution
→Support high volume internal and external case management utilizing CRM system
→Support the client through multiple channels including email, phone, and portal system
→Build long term relationship and trust
→Interact/collaborate with ADP associates in Sales, Implementation, and Service
→Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

→Consult with clients to deliver a comprehensive ADP solution
→Guide and drive the client towards the best solution for their business needs
→Analyze existing systems, tax jurisdiction requirements, and business processes
→Partner with clients to understand their business and related needs
→Incorporate new processes, tools and approaches when recommending an ADP solution
→Utilize broad payroll and tax knowledge to recommend solutions to the client when appropriate
→Understand client business issues and concerns and recommend and implement appropriate solution
→Support high volume internal and external case management utilizing CRM system
→Support the client through multiple channels including email, phone, and portal system
→Build long term relationship and trust
→Interact/collaborate with ADP associates in Sales, Implementation, and Service
→Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

Requirements

~1 min read

1 to 2 years of experience working in a client service/customer service environment
Basic knowledge of HCM product features
Bachelor's degree or equivalent in education and experience

1 to 2 years of experience working in a client service/customer service environment
Basic knowledge of HCM product features
Bachelor's degree or equivalent in education and experience