Condition Based Monitoring Expert

• →Performs data analysis, report generation, and technical consultation using technologies such as ultrasound assessments, vibration analysis, and oil analysis, and other contextual data collected from remote sensor applications.
• →Uses data analysis tools to identify impactful asset risks, and influence customer maintenance teams to leverage opportunities to reduce machine downtime, reactive labor, and failures.
• →Evaluates machine information, technical data, and component specification to provide asset focused proactive corrective actions to customers.
• →Analyzes data to determine trend changes, and probable causation to provide feedback and recommended corrective actions to preempt failures and prevent downtime/reduce cost.
• →Utilizes remotely gathered sensor data to detect, identify, and isolate specific component degradation and its causes prior to serious damage or actual failure.
• →Leads ongoing cadence calls, responds to incoming and escalated technical inquiries from customers via telephone and platform communication venues, and escalates to Senior level Condition Monitoring Experts for support in higher complexity analysis and communications.
• →Serves as a secondary triage for incoming customer inquiries and handles or escalates appropriately.

• Associates degree or equivalent from a two-year college or technical school and 4 years related experience and/or training or equivalent combination of education and experience.
• CAT II or BINDT VA II certification
• Familiarity with industrial manufacturing environment and predictive maintenance activities.
• Advanced understanding of machine diagnostics and complex operating systems.
• Excellent customer service and communication skills.

• Working toward Non-Destructive Testing (NDT) Level I certification in Ultrasound, Thermo/Infrared and Vibration.
• ISO CAT I certification in Lubrication/Oil Analysis.
• ISO CAT II certification in Vibration.

• Safety
• Customer Focus
• Communications

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch; and talk or hear.  The employee is also required to use a telephone with headset for verbal troubleshooting, frequent use of a standard keyboard and computer to document calls in a ticketing system, and occasional use of other office equipment.  The employee must occasionally lift and/or move more than 30 pounds.  The employee is occasionally required to sit for long periods and use close and color vision.  Work is typically performed in a moderately noisy business office.

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