Center Manager Urgent Care Winter Garden

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Manages recruiting, staffing, orienting, training, disciplining, and evaluating personnel in accordance with personnel policy and employee relations laws.
• Oversees fiscal management including development and implementation of the annual budget, cost management, revenue generation, accounts payable, and daily financial practices.
• Rounds with team members and patients to ensure patient experience standards are upheld.
• Maintains safe and efficient center operations by monitoring work orders, equipment safety, overseeing vendors, and recommending improvements.
• Ensures services meet all applicable regulatory licensure and accrediting regulations and maintains a Quality Assurance Program.
• Investigates and responds to complaints, taking effective corrective action and involving appropriate parties as necessary.
• Communicates with key corporate clients to monitor customer satisfaction, attends networking events, and identifies business opportunities.
• Manages various aspects of Accounts Receivable including updating staff, monitoring claims, responding to correspondence, and ensuring timely report submission.
• Submits required reports, identifies needs and opportunities, makes recommendations for change, and implements problem-solving mechanisms.
• Performs front desk duties, drug screens, and clinical support duties if licensed to ensure smooth center operation and reduce overtime expenses.
• Maintains proficiency in registration, materials management, and human resource panels in the AdventHealth computer system.
• Manages additional service lines including eCare, Employer Care, Kid’s Urgent Care, and/or Primary Care.
• Other duties as assigned

• Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements [Required]
• Proficiency in the performance of basic math functions [Required]
• Proficiency in Excel, Word, and Outlook [Required]
• Working knowledge of word processing, spreadsheet, and electronic mail software programs [Required]
• Aptitude for strong organizational skills [Required]
• Ability to work with people of various backgrounds [Required]

• High School Grad or Equiv [Required]
• Associate [Preferred]

• N/A

• 1+ medical office management experience [Preferred]

• N/A

• Cardiopulmonary Resuscitation (CPR) [Required]
• Breath Alcohol Technician (BAT) [Preferred]

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.