Contact Center Representative 1

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Builds relationships with patients, consumers, and co-workers via telephone or Microsoft Teams.

• Meets daily, weekly, and monthly qualitative and quantitative performance metrics.

• Trains effectively in multiple and complex scheduling processes.

• Accurately schedules patients for medical office visit appointments and hospital procedures.

• Transfers callers to appropriate departments or locations when necessary.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.