Manager of Care Management

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Oversees the daily operations of the Care Management department in inpatient, observation, and emergency department settings.

• Ensures documentation and compliance for discharge planning, patient choice, and other regulatory requirements.

• Ensures staff participation in daily multidisciplinary rounds and actively participates to optimize the interdisciplinary care coordination.

• Monitors staff documentation, reports, and dashboards to ensure adherence to the company-wide standard processes and quality care.

• Oversees care manager's providing the full discharge planning from admission to discharge, assuring high quality and timely care management interventions to avoid delays and unnecessary readmissions.

• Collaborates with hospital leadership and executives to escalate pace of care delays and ensure daily progression of care and throughput.

• Identifies process improvement opportunities and actively participates in interdisciplinary meetings to drive care coordination improvements.
• Manages the care management staff's escalations of delays and complicated cases and collaborate with care providers within and outside of the hospital to find solutions to avoid unnecessary days in the hospital.

• Educates and reinforces standard work with staff, ensuring orientation and competencies are completed effectively and efficiently.

• Accountable for hiring, onboarding, and retaining staff, ensuring a highly productive and engagement team.

• Oversees the coordination of family and care team meetings and ensures effective transitions of care and patient and family needs are met.

• Performs other duties as assigned

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.