Workday Specialist/Analyst (Bangkok Based, 6-months Contract)

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

The Global Service Delivery (GSD) team is responsible for Agoda’s office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allow staff to achieve their goals. We operate in 10 different countries, providing 24/7 support to all Agoda employees. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best on-site services to manage the latest hardware running Windows, macOS, and Linux.     

This role offers the opportunity to build a specialized capability at the intersection of HR operations, HR technology, and transformation delivery. The role is critical in ensuring that employee and organizational changes are accurately managed during system implementations, migrations, and go-lives. 

What makes this opportunity valuable is that it goes beyond processing transactions. The role gives someone the chance to: 

• develop deep expertise in HRIS cutover execution 

• strengthen the ability to read and interpret business processes 

• understand how HR transactions impact payroll, benefits, recruiting, finance, and integrations 

• partner across functional and technical teams during high-impact transformation projects 

• play a visible role in reducing operational risk during deployment 

This is a strong opportunity for someone who enjoys structured problem-solving, complex coordination, and translating business process logic into practical execution. It can also serve as a strong pathway into broader areas such as HRIS product ownership, process design, implementation leadership, data migration, or Workday functional expertise. 

• Support critical HRIS cutover transactions to ensure successful employee records migrations.  

• Support end-to-end testing on modules deployed.  

• Read and interpret business processes, workflows, and approvals to understand how transactions move through the system and how they should be managed during cutover. 

• Partner with cross-functional teams including HR, Payroll, Recruiting, Finance, IT, and project teams to align cutover activities and reduce operational risk. 

• Help identify, assess, and resolve in-flight transactions, future-dated changes, and process dependencies before deployment. 

• Participate in mock cutovers, dress rehearsals, and go-live execution, gaining hands-on experience in high-impact HRIS transformation work. 

• Validate and reconcile data across systems to ensure accuracy, completeness, and readiness for production. 

• Build expertise in how HR transactions connect to downstream areas such as payroll, benefits, time tracking, integrations, and reporting. 

• Contribute to stronger operational governance through documentation, controls, and continuous improvement. 

• Develop valuable experience that can lead into broader opportunities across HRIS, Workday functional roles, process design, implementation, or transformation leadership. 

• Experience in HRIS, HR operations, or system implementation support. 

• Strong understanding of HR transactions and business process workflows. 

• Ability to manage cutover activities with accuracy, structure, and attention to detail. 

• Strong analytical, coordination, and problem-solving skills. 

• Ability to partner effectively across functional and technical teams. 

• Experience handling data validation, reconciliation, and issue resolution in a project environment. 

• Proficiency in Excel  

• Experience supporting system implementations, especially within HRIS, HCM, Payroll, or related enterprise platforms. 

• Exposure to cutover planning, go-live support, mock cutovers, or stabilization activities. 

• Experience working with HR systems such as Workday, SAP SuccessFactors, Oracle HCM, or similar platforms. 

• Familiarity with data migration, data validation, reconciliation, and mass transaction processing (EIB)  

• Understanding of business processes, workflow configurations, and approval routing within an HR system.  

• Awareness of downstream impacts across payroll, benefits, time tracking, integrations, and reporting. 

• Experience partnering with cross-functional stakeholders across HR, Payroll, IT, Finance, and project teams. 

• Exposure to global or multi-country implementation environments. 

• Experience supporting process improvement or transformation initiatives in a fast-paced organization. 

#Bangkok #Thailand

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At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.