Key Customer Analyst

 Order Management and Logistics:   

• →Communicate with key stakeholders around orders, inventory, pricing, and logistics.  This includes: 

• →Review all orders to verify proper lead time, order quantities, and pricing. 

• →Resolve price issues and discrepancies with the customer and sales team 

• →Work with distribution, warehouse, and customers to ensure order fulfillment. 

• →Communicate with planning and transportation on order changes, date changes, or logistical concerns 

• →Ensuring orders are efficiently built for transportation –  

• →Even pallet layers are ordered 

• →Minimum order weights are being met 

• →Key logistical liaison between Agri-Mark and our business partners. 

• →Manage logistical issues and customer complaints and work with associated partners to develop corrective action when necessary. 

• →Work collaboratively with Supply Chain and IT to develop BI reporting options, EDI reports and analysis, and process improvements.   

• →Resolve price issues and discrepancies with the customer – this will require working with the sales rep to know and understand their pricing structure and strategy 

 Reporting  

• →Review daily replenishment reports and communicate with customers on any issues that will impact inventory and shipment schedules.   

• →Analyze and summarize scorecards and assess performance metrics to ensure compliance with customer goals and metrics.   

• →Review OTIF and compliance reporting and collaborate with internal teams to recommend opportunities for improvement. 

• →Analyze inventory, sales, and supply chain information and provide benchmark reporting against goals.   

• →Monitor new product introduction success by reviewing and monitoring sales and inventory levels.   

• Bachelor's degree, business degree preferred 

• 2-3 Years of Supply Chain Experience, CPG company preferred 

• Excellent written and oral communication skills 

• Excellent Analytical and Problem-Solving Skills 

• Strong attention to detail and very organized 

• Prior experience with sales reporting tools a plus 

 NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. 

Our support of employee growth includes promoting from within, training and tuition reimbursement.  Team members enjoy access to a comprehensive benefits package, competitive salary and a 401k with company match.

Agri-Mark is an equal opportunity employer. The company is committed to the fundamental principle of equal opportunity and equal treatment for every qualified prospective and current employee. The company does not discriminate or allow discrimination on the basis of race (including traits historically associated with race including hair texture and protective hairstyles), color, religion, ancestry, national origin, citizenship, genetic information, sex (including pregnancy or pregnancy-related conditions), sexual orientation, gender identity, place of birth, crime victim status, age, physical or mental disability, a positive result from an HIV-related blood test, military or veteran status,  or any other classification protected under applicable federal and/or state law.

Agri-Mark complies with all federal, state, and local laws and regulations.